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Best Western Carriage Inn, Sherman Oaks, CA

Best Western Carriage Inn

Star rating: 3.0 of 5
5525 Sepulveda Blvd
Sherman Oaks, CA, 91411
866-539-0036
Average Rating
4.3
Recommend
88%
325 Guest Reviews

from $92.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Best Western Carriage Inn:

  • 79% Recommend
  • 3.9 Average Rating
  • 14 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
3.8
Room Cleanliness
4.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(325 ratings)
Average Rating 4.3 of 5
Business
(73 ratings)
Average Rating 4.2 of 5
Romance
(14 ratings)
Average Rating 3.9 of 5
Family
(82 ratings)
Average Rating 4.4 of 5
With Friends
(26 ratings)
Average Rating 4.3 of 5
All Others
(130 ratings)
Average Rating 4.3 of 5

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Trip Type: Romance Review 1 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 2 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 3 of 16
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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they had closed a sink drain because it leaked

Repairing the sink drain would be the correct action. The front desk made a point of learning our preferences and trying to accomodate them. They made a good recommendation of a restaurant serving mediteranian cuisine.

 
Trip Type: Romance Review 4 of 16
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 5 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Romance Review 6 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
good hotel

for the money paid it is very good hotel, located right off the freeway.

 
Trip Type: Romance Review 7 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great

Price great, location very close to Universal and Hollywood and not to far from Six Flags, comfy. I was happy with our stay.

 
Trip Type: Romance Review 8 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Nice Hotel

The front desk attendants were very friendly, gave touristy ideas without looking down at me. We had the option of upper floor or lower floor. Plenty of FREE parking (a big deal if you have been to a big city before). The room was very nice and clean. The A/C worked beautifully, we even had to turn it down during the night. We thought the area around the hotel was not that nice, but then again all of LA seemed kind of rummy to us.

 
Trip Type: Romance Review 9 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel and price

The hotel was clean and spacious. It looks like it's recently been remodeled and redecorated. I will definitely stay there again the next time I am in LA area.

 
Trip Type: Romance Review 10 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Nice, clean and convenient

The room was very clean and well maintained, staff was very friendly, convenient location. Will definately stay at this hotel again.

 

Not Recommended

Trip Type: Romance Review 11 of 16
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Romance Review 12 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 16
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Pool and Spa Great

For a "city hotel", we were pleasantly surprised by the condition of spa and pool. We had to look around for the spa which was tucked away in another area from pool--but when we used both we were the only ones there. Staff might have told us where to find facilities. Rooms were spacious and had two sinks which made showering and dressing easier.

 
Trip Type: Romance Review 14 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Cute

Hidden gem in the S.F. Valley

 

Not Recommended

Trip Type: Romance Review 15 of 16
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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No (0)
Do not go if you're tourist, otherwise it's up to you

Room design and content was bad and old. There was no a proper door between room and toilet. Always noisy, something immediately starts clicking or making unknown noises in the middle of the night. If you are not a truck driver passing through this road or came for business around, I don't suggest this hotel to you. I have been many Best Western hotel and other hotels, this was the second worst that I have ever seen.

 
 
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