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Sutton Place Hotel by the Magnificent Mile, Chicago, IL

Sutton Place Hotel by the Magnificent Mile

Star rating: 4.0 of 5
21 E Bellevue Pl
Chicago, IL, 60611
866-539-0036
Average Rating
4.6
Recommend
95%
334 Guest Reviews

from $240.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Sutton Place Hotel by the Magnificent Mile:

  • 95% Recommend
  • 4.5 Average Rating
  • 58 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(334 ratings)
Average Rating 4.6 of 5
Business
(54 ratings)
Average Rating 4.6 of 5
Romance
(108 ratings)
Average Rating 4.7 of 5
Family
(17 ratings)
Average Rating 4.7 of 5
With Friends
(58 ratings)
Average Rating 4.5 of 5
All Others
(92 ratings)
Average Rating 4.6 of 5

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Trip Type: With Friends Review 1 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 59
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Hotel and Great Location

The hotel is located right near all of the nightlife, restaurants and shopping. The hotel bar is Whiskey's and is very active. I stayed there for a great rate and I would definitely recommend it to others.

 
Trip Type: With Friends Review 4 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great hotel, great location

The hotel rooms were large, clean, and chic. The location was even better - right on a wonderful park surrounded by restaurants with outdoor seating. A setting more like a european square/plaza. We loved it.

 
Trip Type: With Friends Review 5 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great location, Comfortable room

The staff was very friendly and helpfull, the neighborhood was the best, and the room very comfortable. A great place to stay.

 
Trip Type: With Friends Review 6 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
"Great Location"

Very nice hotel for the money. Only major drawback is that it only has 2 elevators and at times the wait was long to get on. Very close to great entertainment spots and restaurants.

 
Trip Type: With Friends Review 7 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)
great hotel

we stay here all the time, we love its location the room is always clean and they are pet friendly! I love it contemporary style. We dont like to stay anywhere else.

 
Trip Type: With Friends Review 8 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great buy

this was a nice comfy place to stay. located by all the happening on rush street. Many bars, restarants, and clubs if that suits your taste. A mere 2 black walk youre at the magnificent mile. I thought it was a great price considering the area. Most places charge 300 or more a night in that area

 
Trip Type: With Friends Review 9 of 59
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Loved the view of the room, great location.

Loved the view of the room, great location. Many things to do around the hotel.

 
Trip Type: With Friends Review 11 of 59
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great service and location

We really enjoyed our recent stay at the Sutton Place. Everyone was extremely friendly and helpful, and the location was perfect. We had a corner room, with great views of Lake Michigan and the area. Beds were really comfortable. Amenities were nice - DVD, CD player, etc. Would definitely recommend and stay there again.

 
Trip Type: With Friends Review 12 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room and Staff

When I first arrived, my room was not ready, so they upgraded me to a jr suite. After entering my room, I was disappointed. I paid the price I did for the Lake view room, and despite a jr suite, there was no view. I went back to the front desk, and asked them if I could just wait for my Lakeview room to be cleaned. The man was very understanding and got housekeeping on it right away. While we waited, they offered us drinks in the bar. My room was beautiful, and the staff was perfect. The hotel is in the middle of everything!!! A must stay!!!

 
Trip Type: With Friends Review 13 of 59
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
Needs Improvement regarding management

I love this hotel however, the brand new safe in our room wouldn't open after I had placed my purse in it. It was a failure of the safe and they ended up having to use a chain saw for get my things out of it. The hotel manager was a real jerk about it. . .and it was not because I forgot the password or anything, it was a problem with the safe. I was very disappointed with the manager's attitude.

 
Trip Type: With Friends Review 14 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Hotel

The location is outstanding! Close to everything. The views from the room is incredible. The rooms could use a little updating as far as decor, but the room is very comfortable, very clean and what the room lacks in decor, it is more then made up for with the view. I would absolutely stay here in the future and highly recommend it to anyone!

 
Trip Type: With Friends Review 15 of 59
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Better than Expected

This hotel came highly recommended by a past resident of Chicago in addition to many Hotel.com users. Even with the slightly higher nightly rate, we were not disappointed. The staff was very helpful and professional. The bed was extraordinarily comfortable. The hotel was close to everything we wanted from shopping to fine dining. The room service was fantastic. High marks all around.

 
 
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