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Sutton Place Hotel by the Magnificent Mile, Chicago, IL

Sutton Place Hotel by the Magnificent Mile

Star rating: 4.0 of 5
21 E Bellevue Pl
Chicago, IL, 60611
866-539-0036
Average Rating
4.6
Recommend
95%
336 Guest Reviews

from $240.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 20

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Review Details for Sutton Place Hotel by the Magnificent Mile:

  • 96% Recommend
  • 4.6 Average Rating
  • 92 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.6
Room Comfort
4.7
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(336 ratings)
Average Rating 4.6 of 5
Business
(54 ratings)
Average Rating 4.6 of 5
Romance
(108 ratings)
Average Rating 4.7 of 5
Family
(17 ratings)
Average Rating 4.7 of 5
With Friends
(58 ratings)
Average Rating 4.5 of 5
All Others
(92 ratings)
Average Rating 4.6 of 5

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Next Next Page 1 of 7 Previous Previous
Trip Type: Special Event Review 1 of 93
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Outstanding Hotel

Perfect location, excellent staff, very clean

 
Trip Type: Special Event Review 2 of 93
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Lovely Boutique Hotel

Hotel was quiet and in a residential neighborhood. Very close to Miracle Mile and Hancock Tower. About 5-6 short blocks from nearest subway stop on the Red Line. Be aware. Nobody asked us about a non-smoking room. Didn't realize that until after we checked in. The hotel was fully booked and we could not switch rooms.

 
Trip Type: Not Provided Review 3 of 93
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Nice hotel in great location

The hotel and staff were great. The room was spacious with very comfortable beds. The only drawback would be the lack of free wifi. All along our trip wherever we stayed, free wifi was just part of hotel amenities. I don't know why this couldn't be part of this hotel's offering. Other than that, there were no complaints.

 
Trip Type: Not Provided Review 4 of 93
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Great service, nice rooms

Very satisfied with room and surrounding location though bit of a walk to the Chicago River, Millennium Park and Museum of Art. Parking is expensive.

 
Trip Type: Rest and Recreation Review 5 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Hotel

Only drawback was expensive parking

 
Trip Type: Not Provided Review 6 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good Hotel; Good Location

Had a beautiful junior suite. A tad pricey, but very comfortable and clean. Lots of towels. Great location in Rush Street Nightlife area, with a multitude of good restaurants. Room could use some stronger light bulbs for those who like to read in bed; and hotel could find a different disinfectant or soap for the towels if one is not to be so aware of the aroma.

 
Trip Type: Special Event Review 7 of 93
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 8 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
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Great stay

My husband and I had the best time while staying at the Sutton Place Hotel. It was walking distance from everything like the trains, shopping, eating and Lake Michigan. I can't wait to go back.

 
Trip Type: Not Provided Review 9 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fantastic Hotel

deep bath tub/separate shower was a definite plus. View frow 20th floor was spectacular. Park across street was excellent place to hangout, eat ice cream and people watch. loved everything

 
Trip Type: Not Provided Review 10 of 93
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 93
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)
We had a nice visit

I had to wait for coffee two out of four mornings. One elevator was out of service one morning.

 
Trip Type: Special Event Review 12 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Nice Stay

The location was excellent for dining, shopping, acces to the train. The service was fantastic. We were constantly greeted by the doormen and employees.

 
Trip Type: Not Provided Review 13 of 93
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 14 of 93
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 93
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
 
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