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Chicago's Essex Inn, Chicago, IL

Chicago's Essex Inn

Star rating: 3.0 of 5
800 S Michigan Ave
Chicago, IL, 60605
866-539-0036
Average Rating
4.0
Recommend
82%
407 Guest Reviews

from $129.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 6

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Review Details for Chicago's Essex Inn:

  • 80% Recommend
  • 4.1 Average Rating
  • 70 Guest Reviews
Hotel Service
4.2
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

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All Trip Types
(407 ratings)
Average Rating 4.0 of 5
Business
(84 ratings)
Average Rating 3.9 of 5
Romance
(32 ratings)
Average Rating 3.9 of 5
Family
(97 ratings)
Average Rating 4.2 of 5
With Friends
(70 ratings)
Average Rating 4.1 of 5
All Others
(124 ratings)
Average Rating 3.9 of 5

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Trip Type: With Friends Review 1 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Nice experience

The only thing I would like to warn everyone about is the parking! There is no street parking, and to park in the hotels parking garage, you need to pay $37 a night! The hotel itself and facilities were beautiful.

 
Trip Type: With Friends Review 3 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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location is everything

great value and location for family stay near field museum

 
Trip Type: With Friends Review 4 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 5 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great location, Good price

Located across from the park, good central location and great price

 
Trip Type: With Friends Review 6 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 7 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Super Value

Stayed here on the recommendation of a friend. More than pleasantly surprised. Our room was nicely appointed, the bedding was new and comfortable, the staff friendly and helpful, and the hotel was conveniently located within walking distance to various attactions. We thoroughly enjoyed our stay at the Essex and are planning a return trip next year.

 
Trip Type: With Friends Review 8 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
More Bang for your Buck

Just spent several days in Chicago and stayed at the Essex on the recommendation of a friend. This hotel is a gem! Friendly, helpful staff; comfy beds with soft sheets; clean and nicely decorated rooms; and within walking distance of so many attractions. We are already planning our trip back to Chicago next year and will definitely stay at the Essex. You can't beat the service and accommodations for the price!

 
Trip Type: With Friends Review 9 of 70
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Very good but room for improvement

The Essex was convenient and clean with generally helpful personnel. We were surprised to see that the Essex charges for computer time except to print out boarding passes. We'd expect that of a Motel 6!

 
Trip Type: With Friends Review 10 of 70
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Don't get smoking rooms

In some hotels, like most Vegas hotels, they have very good ventilation and even if you end up in a room where you can smoke, it will not smell like cigarette smoke. In this hotel it does smell like cigarette smoke. Just an FYI

 
Trip Type: With Friends Review 11 of 70
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Essex Inn Chicago

excellent location, walking distance to lakefront attractions and clubs. Bus service to attractions as well.

 
Trip Type: With Friends Review 12 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great location for Taste of Chicago

Chicago's Essex Inn provides a great location and price if you are planning to spend the majority of your time outside of the hotel. The rooms are clean, great for sleeping and showering, somewhat small. I attended the Taste of Chicago and I had a room on the 10th floor. We had a perfect view of the fireworks from our room. Again, a great buy if you do not plan to spend much time in the room.

 

Not Recommended

Trip Type: With Friends Review 13 of 70
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
2.0
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Could've done better

I had reserved a double suite but upon checking in they only had standard rooms available which could accommodate us. There amenities such as the valet parking is a nice thought, but they don't tell you it costs you $37 a day to park. There was also a mini fridge in the room...which froze all our drinks. Don't really want to get started with all the maintenance and cleaning issues.

 

Not Recommended

Trip Type: With Friends Review 14 of 70
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Misleading and needs improvement

During my stay at the Essex Inn Chicago, the air conditioning properly work 1 out of the 2 1/2 day is was a guest. When I asked the only time I saw maintenance he commented to me that I couldn't expect more from the A/C as it was an old unit from before the renovation. I complained 3 time to the front desk but there was only record of one, the time maintenance went to the room. Also I felt mislead during my stay at the Essex Inn in Chicago. When I arrived I parked at the hotel's parking garage, by the entrance a large sign read "in and out privileges are free to over night guest, however at check out I was informed an additional amount would be billed to my credit card for parking fees for both days of my stay totaling more than $70.00. A no point did any of the employees or parking attendants notify me of the possibility of additional charges for parking.

 
Trip Type: With Friends Review 15 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
 
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