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Chicago's Essex Inn, Chicago, IL

Chicago's Essex Inn

Star rating: 3.0 of 5
800 S Michigan Ave
Chicago, IL, 60605
866-539-0036
Average Rating
4.0
Recommend
82%
407 Guest Reviews

from $129.00

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This rate first available on Wednesday, Nov 25

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Review Details for Chicago's Essex Inn:

  • 91% Recommend
  • 4.2 Average Rating
  • 97 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.0
Room Comfort
4.1
Room Cleanliness
4.4

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All Trip Types
(407 ratings)
Average Rating 4.0 of 5
Business
(84 ratings)
Average Rating 3.9 of 5
Romance
(32 ratings)
Average Rating 3.9 of 5
Family
(97 ratings)
Average Rating 4.2 of 5
With Friends
(70 ratings)
Average Rating 4.1 of 5
All Others
(124 ratings)
Average Rating 3.9 of 5

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Trip Type: Family Review 1 of 97
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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clean and comfortable room

Great hotel for family visits to Chicago - location is ideal, as you can walk to Shedd Museum and Millenium Park...one block from the bus stop, and a great breakfast spot is down the street - The Yoke.

 
Trip Type: Family Review 2 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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good size for families

Good size rooms, we had the dble suite. Decor a little outdated. Bathroom tiny. Near red line, 15 min walk to river. Good for large families. Had frige but no micowave.

 
Trip Type: Family Review 3 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Trip Type: Family Review 4 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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essex inn

all employees extremely helpful and courteaus(probably spelled that wrong)very nice hotel for money spent--parking valets were superb

 
Trip Type: Family Review 5 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good room for the money

We were in the hotel for 3 days. I satisfied with service. Great location.Comfortable bed. Enjoyed non smoking environment. I would recommend this hotel to my friend.

 
Trip Type: Family Review 6 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Chicago hotel

Essex Inn is located in an area where you can walk to the museum district (even though they offer shuttle service). The folks working were very friendly and offered many things to do and see during our visit.

 
Trip Type: Family Review 7 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great location; great pool

Other than the room and bathroom sizes being on the small size, this hotel has a great location to the museum campus (which is the reason for our visit) and was a quick walk to great pizza and some local restaurant, and a blues club. Staff was very very helpful. Hotel shuttle service worked well for us, but only runs on the hour and not over lunch. Parking fee is extra, so make sure you ask about charges. We would definitely consider staying at the Essex on another trip to Chicago. The pool and deck area were awesome.

 
Trip Type: Family Review 8 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great location to Museum Campus

We couldn't ask for a better location to the museum campus for the price we paid! We were able to walk everywhere we wanted to go, even Navy Pier (if you are a frequent walker). Two blocks south is a great place for breakfast called Yolks and a few blocks to Hackney's for lunch or dinner. Don't hesitate to book this hotel!

 
Trip Type: Family Review 9 of 97
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great room for the money

Staff was very friendly and quite helpful. The room was on the smaller side but well kept and suited our needs. Location is great - right on Michigan Ave. and close to several bus routes. Valet parking available. Also has pool but we did not have time to use it. My daughter and I have stayed here multiple times and will continue to go back.

 
Trip Type: Family Review 10 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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good price for location and quality

comfortable bed, clean, and convenient to bus stop, parks, museums, and restaurants...especially enjoy Yoke breakfast stop in the am just a few blocks away.

 
Trip Type: Family Review 11 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Better Than Expected

Overall our stay was fair. However, our room was not ready when we checked in,(30 minutes early), and we were offered a queen rather than king we requested, no biggie. But, we actually had a parking attendendant send us to the garage to gather some items from our car. I found this very unprofessional. Also we interrupted the maid while she was refreshing our room and she requested we wait in the lobby for 10 minutes. Very odd, however, a nice hotel.

 
Trip Type: Family Review 12 of 97
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Good Value

A good value hotel. Bell staff were extremely helpful. Easy walking to Field Museum, Aquarium, and Planetarium. Plenty of restaurants nearby. Traveled with two young kids and would recommend this hotel, especially for those taking kids to the museum campus. Still can't stomach $37 to park a car each day but that is normal in Chicago I guess.

 
Trip Type: Family Review 13 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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A Pleasant Experience!

We were pleasantly surprised with our stay at the Chicago Essex Inn. Our room was very clean and maintained. The beds were very comfortable. Location was perfect, especially with the nice park across the street. We could see the lake and museums from our window. The staff was very courteous and helpful. (The front desk person recommended a fantastic local pizza restaurant that we will definitely return to next time in Chicago.) The hotel provided shuttle service free of charge to the Navy Pier and the museums. Our only slight disappointment was the hotel's restaurant. The food price was reasonable, but the food was terribly bland. But who cares about the hotel restaurant when there are so many other great places to go eat in Chicago. In all, we would definitely stay in this hotel again in future.

 
Trip Type: Family Review 14 of 97
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
5.0
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Exceptional Service

A couple drawbacks are that the room is small, there is little dresser space for clothes, and noise from the hallway is very loud but the price and service certainly makes up for it. Within walking distance to the museums.

 
Trip Type: Family Review 15 of 97
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location for Museum Visits

We love this hotel. Very convenient to the Museum Campus - Grant Park is across the street. Rooftop indoor pool is so nice, with an outdoor balcony that overlooks the park. Excellent value in the kid-friendly restaurant.

 
 
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