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Regal Sun Resort-Downtown Disney, Orlando, FL

Regal Sun Resort-Downtown Disney

Star rating: 3.5 of 5
1850 Hotel Plaza Blvd
Po Box 22202
Orlando, FL, 32830
866-539-0036
Average Rating
3.7
Recommend
72%
338 Guest Reviews

from $138.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Regal Sun Resort-Downtown Disney:

  • 74% Recommend
  • 3.7 Average Rating
  • 93 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.6
Room Comfort
3.8
Room Cleanliness
3.6

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All Trip Types
(338 ratings)
Average Rating 3.7 of 5
Business
(33 ratings)
Average Rating 3.9 of 5
Romance
(28 ratings)
Average Rating 3.8 of 5
Family
(136 ratings)
Average Rating 3.7 of 5
With Friends
(48 ratings)
Average Rating 3.7 of 5
All Others
(93 ratings)
Average Rating 3.7 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 94
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Paid "resort fee" any many of the resort programs were not running through the winter....

We really were disappointed in this hotel. The room was very small, and a lot of the resort programs that contribute to the resort fee were no longer running int he winter months.

 
Trip Type: Overnight Stay Review 2 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 3 of 94
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Great for the Money

We walked to Downtown Disney in 2 minutes. The hotel was old but rooms had been updated. Pool area was GREAT! Would definitely stay here again, especially for the cost.

 
Trip Type: Overnight Stay Review 4 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Exceptional Hotel

The room was large, very clean, and comfortable. It exceeded my expectations.

 

Not Recommended

Trip Type: Rest and Recreation Review 5 of 94
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 6 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 7 of 94
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
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Not a Disney quality "resort"

Location was great, Price (discount for one night) was fair but to call this a "Disney Resort" is a stretch. We stayed in the "Motel" portion of the hotel and the rooms were old (but newly painted). Elevator was broken so had to go to elvator across the hotel. Nice Motel, not a Resort or Hotel.

 
Trip Type: Not Provided Review 8 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Location Location Location

We enjoyed this hotel and will stay again very soon.

 

Not Recommended

Trip Type: Not Provided Review 9 of 94
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Issues

House keeping knocked on our door the next morning 3 times before we checked out. First time was at 8:00 am waking us up. Hot water did not work after 11:00 pm. Elevator would get stuck on the 5th floor.

 
Trip Type: Not Provided Review 10 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
'Always a pleasure'

Everytime we stay here even if its just a night or two - we always have a great time. Staff are friendly and polite - the location is prime - pool area is very relaxing - its just an all over fun place and we will always come back.

 
Trip Type: Overnight Stay Review 11 of 94
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 94
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great room for the money

the room was more than adequate in size, it was clean, although it had a musty smell which disapated with turning up the A/C. The pool was gorgeous and you can't get any closer to downtown disney. It had easy access to the highways and to all things Orlando. I would gladly stay here again.

 
Trip Type: Rest and Recreation Review 13 of 94
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice surprise-quality & location

Greast location, surprised by price we paid--Hotel maid came early for check-out clean, I said we were still cleaning and said we would be out by the check out time of 11 AM. SHe said take your time, she'd come back. We had a chance to use the facilities longer-great pool area & kids liked the basketball court.

 
Trip Type: Not Provided Review 14 of 94
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
No (1)
Hotel itself was great

The actual room itself was not clean. The bathroom sink and shower look as if they are wiped down and not scrubbed or disinfected. One of the pillows had a blood stain. Mildew in the cracks of the bathroom.

 
Trip Type: Not Provided Review 15 of 94
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
beware extras

Nice, comfortable, clean hotel in great location to Disney Downtown; however, service could have been better. There were not enough front desk clerks on duty at either check-in or check-out, plus room keys did not work due to a computer problem. When we pulled up front to register, the valet asked for our car key in case car had to be moved. Once we stood in line a long time to check-in, our car had been moved and then the valet became a "salesman" for their service. We later found out that price on our room bill for this service was higher than quoted by valet. Also, the continental breakfast which we understood was to be included was only free for children. As nice as this hotel was, we would recommend "buyer beware" on the extra charges!

 
 
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