Springmaid Beach

Poor parking facilities, outdated microwave, indoor pool with no lights.

For the price, it was OK. We had a lot of difficulty finding a place to park. The microwave was old and very small. The dining facility was over priced for breakfast buffet. Had two children with me and did not want to pay $9.00 each for what they would eat. Went to McDonalds for 25% of the cost.

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Needs some improvements

It was a nice hotel, but had trouble with keeping the sheets on the bed. The room was alittle small, but worked for a 3 night stay.

Good stay

the hotel is good overall (see the ranking), especially the location, we stayed on 5th floor the first night, we all love the view from our deck. but second night we moved to 1st floor, the view became only the swimming pool and several palm trees. But we had to move because the toilet doesn't flash anymore, Water came out (yuk..), without second night's experience, I will give it 5 star.

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Guest did not leave a comment.

Not too bad!!

very courteous staff-gave us an upgraded room without requesting it-also gave us another room on request for some 'loud' next door neighbors...only part that was bad was the airport down the road and the hotel in right in the landing field...very loud at times.

Needs improvement

Needed Improvements The pictures on the website are nice and only represent one of the buildings. We were placed in an old looking building. Internet Connection was limited to 2 out of 5 hotel buildings. Strengths Parking was free and conveniently located. There were 2 pools, 2 toddler pools and 2 lazy rivers on the premises. The hotel also provided tubes for use in the pool

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Guest did not leave a comment.

Good Value

I thought the room and facility was a good value for the money. I am probably pickier than most about the cleanliness of a room, so it could have been a little cleaner to suit me but I wasn't uncomfortable staying there. It has great beach front access and shopping access. That's really what I went for - not to sit in the room.

Enjoyed my stay

Me, my husband and our 2 girls stayed for 2 nghts. We had a great stay. It was convenient for my husband he used a power scooter. HE was able to gain access to the pier which was great. just not the beach which was alright. We only had one incident. There had been someone smoking pot in the hallway on our floor. Which was awful our children were there. Other than that we had fun.

Out standing hotel for the money

This hotel stay was great. Great oceanfront view and the staff is polite. The only thing that needs improving is the cleanliness of the towels. Hair from previous guest was still present.

Needs Improvement

We had high expectations for this hotel. However, we were sorely disappointed. Our room wasn't ready when we arrived. When we were finally able to get into our room, it lacked alot to be desired as far as cleanliness. We discovered several large ketchup stains in various areas of the room and there were cob webs in a couple of places. The refrigerator was rust covered on the outside and our in-room safe malfunctioned three times locking our car keys inside. When we called for maintenance to come and repair the safe, our average wait time before they showed up was over an hour. We called for extra towels and wash clothes a couple of times and it took approx. two hours each time before we received them. All in all, our stay wasn't pleasant and we will never stay there again.