If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Ambassador East Hotel, Chicago, IL

Ambassador East Hotel

Star rating: 3.5 of 5
1301 N State Pkwy
Chicago, IL, 60610
866-539-0036
Average Rating
4.3
Recommend
91%
621 Guest Reviews

from $129.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 12

Select a Room & Rate Price Match Guarantee

Review Details for Ambassador East Hotel:

  • 89% Recommend
  • 4.3 Average Rating
  • 109 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.0
Room Comfort
4.2
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(621 ratings)
Average Rating 4.3 of 5
Business
(109 ratings)
Average Rating 4.3 of 5
Romance
(112 ratings)
Average Rating 4.4 of 5
Family
(66 ratings)
Average Rating 4.2 of 5
With Friends
(126 ratings)
Average Rating 4.4 of 5
All Others
(208 ratings)
Average Rating 4.3 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 8 Previous Previous
Trip Type: Business Review 1 of 110
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Room and location were good values for Chicago.

Room and location were good values for Chicago.

 
Trip Type: Business Review 2 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 3 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Charming neighborhood hotel

This is an old hotel with lots of history. Very charming. One block from the lake and within two blocks of great restaurants and shopping. I stayed here 15 years ago and it's very much the same. They still have the Author's suite where Ernest Hemingway stayed often. The room is filled with books signed by the authors. Of course it is home to the fabulous Pump Room restuarant; the hall is line with photographs of the stars who have dined here over the years. Keep in mind it is old but they do there very best to keep it clean. Highly recommended!

 
Trip Type: Business Review 4 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 110
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Excellent Location

Excellent location to bars and restaurants. Staff was friendly. Decor was a little dated. The ceiling paint in my bathroom was peeling off. I'd stay in the hotel again.

 
Trip Type: Business Review 6 of 110
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

Location was further from the loop than I thought.

 

Not Recommended

Trip Type: Business Review 7 of 110
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (1)
Needs improvement

Ambassador East used to be a lovely hotel; it has gone way downhill. On top of that, the management and staff do not seem to notice or care. I made myself comfortable and the location was exactly right. The doormen were friendly and courteous. Making the reservation told me in the first place that staff does not care and is not empowered. So I went and made the reservation through Hotels.com -- a great summer deal. Room's carpet was filthy. Had to ask repeatedly for a bottom sheet that went all the way to the end of the bed. Asked for and got a frig and microwave (both old) but the person who brought them did not plug them in properly or check to make sure they were working. I had to do it myself. I hope this hotel upgrades and remembers why they are in business.

 
Trip Type: Business Review 8 of 110
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 9 of 110
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Needs improvement

The hotel was beatiful but I'm pretty sure I got a bitten by bed bugs. That was upsetting.

 
Trip Type: Business Review 10 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 11 of 110
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Charming & Old World

Gorgeous Hotel! A little gem off North Beach and very close to the Gold Coast. Within walking distasce of shops but not in the heart of them.

 
Trip Type: Business Review 13 of 110
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 14 of 110
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 110
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 8 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.