Ramada Norfolk Airport

Good hotel for the money

Absolutely outstanding comfortable bed. Carpets could use shampooing but overall room was clean. Fridge & mircrowave in room which is good for price. Convient location to shopping and airport. Needs touch up paint and some TLC in rooms but otherwise worth the money.

"Needs Improvement"

For the price that I paid for the room it was great and the location was great. I was using this hotel for business. I was contract work for 13 weeks. My hours were from 7pm to 7am, which mean that I need to check in earlier than normal. I explain my situation the hotel manager and he was fine with it as long as I could wait until he got there at 8:00 am. He said I see that you went through Expedia I told him I did not know what that was, and that I went through hotel.com he was fine the first two or three times that I book the room which was a gurantee reservation two nights a week for 13 weeks. Around the 4th time that I book he said that he would not let me check in early if I could not book straight through him because hotel.com get the commission & he loose money. Now out of maybe 100 rooms I say all of 20 rooms may be fill on any giving night even a weekend, but I'm there only on weekdays, and he has a gurantee reservation for 13 weeks, and last week when I was there my toilet was stopped up when I got off of working a 13 hour shift & the front desk told me that I had to wait to 9 or 10 am for a maintenance person to come in or come to the front lobby to use the rest room because no one could fix it then. This was my last day there I was driving back home that day. You see he put me in the same room every week that I check in and I tell you it looks like I left it the same way with the exception of them making the bed. Yet the manager is trying to make me not use hotel.com, because he knows he was allowing me to check in early. Yet he can allow me to stay in the same room every week.

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Business Trip

Hotel was in a great location near to shopping and dining areas. It did need a little updating on amenities.

Run Down

Booked sight unseen for decent rate I thought. Was not surprised when on day 2 of my 5 day stay, a large banner was put up advertising lower rates than I'd booked at. That lower rate would've let me know the hotel was as run down as I found.

Crummy, Dirty, Poorly Maintained and RunDown

The first room I was given I went in and before I could even put my bags down I saw the Chair. I nice overstuffed recliner that was badly stained and had several burns in the fabric throught to the foam. You could not even sell it at a yard sale. I called the front dest and asked for another, cleaner room and they asked the problem. I told them about the chair and they asked "is that all". After some time they said I could come and get another key. The next room had more "yardcale" quality furnishings and was not what I call clean, but I managed to make it through two nights.

Guest did not leave a comment.

Guest did not leave a comment.

do not wish to be contacted. thanks

needs improvement.the rooms needs to be remodeld,celings has bugs etc.

Good value

Very good value, nice room for the price