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Super 8 Universal City, Universal City, TX

Super 8 Universal City

Star rating: 2.0 of 5
200 Palisades Dr
Universal City, TX, 78148
866-539-0036
Average Rating
3.3
Recommend
61%
49 Guest Reviews

from $38.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

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Review Details for Super 8 Universal City:

  • 75% Recommend
  • 3.3 Average Rating
  • 8 Guest Reviews
Hotel Service
3.4
Hotel Condition
3.0
Room Comfort
3.4
Room Cleanliness
3.4

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All Trip Types
(49 ratings)
Average Rating 3.3 of 5
Business
(4 ratings)
Average Rating 4.3 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(8 ratings)
Average Rating 3.3 of 5
With Friends
(6 ratings)
Average Rating 3.7 of 5
All Others
(30 ratings)
Average Rating 3.1 of 5

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Trip Type: Family Review 1 of 8
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 2 of 8
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Worst Hotel

We were given a room # and the room was very dirty. Looks like some kind of maintenance is going on. We called the reception and got another room. This second room has no air condition. We did not found that out until we were completed unpack and everyone were settle down. We have 5 kids, so we decided to take the room anyway because we were tire and only had to stay for one night. That one night room temperature was hot and no ones can sleep.

 
Trip Type: Family Review 3 of 8
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Great for the price

This is an older motel, but it is well maintained. The breakfast is better than most (waffles and pigs-in-a-blanket). Remote for TV batteries were dead nbd. WIFI was weak. I will come back.

 
Trip Type: Family Review 4 of 8
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Needs Improvement.

Our overall experience was good, except for ground maintenance-The hotel lawns were overgrown/unkept, and the long corridors/walkway has aircondition water run outs resulting in green mildew buildups in some areas;they need to be srubbed and washed every now and then.The room was nice but overpriced.I could not recieve wireless internet services as advertized.

 
Trip Type: Family Review 5 of 8
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Family Review 6 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great room for the money

We got good service, the room was clean. We did enjoy our stay.

 
Trip Type: Family Review 7 of 8
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (2)
No (0)
Decent room at reasonable price.

Super 8 meet the wife's and my needs for a basic room at a reasonable price upon a short notice in a location nearest to our intended visit. Nothing fancy, but I really wasn't expecting it to be. There were some issues that would have made our stay better. Housekeeping missed a wash cloth that prior occupant left hanging on shower head. Water faucet leaked excessively from cold water knob while in use causing anything nearby to get soaked. I could not get the free WiFi Internet access to work with my MacBook. I could see the access point listed and could get a strong signal, but the router would not assign an IP address for my computer. Staff at the front desk didn't seem knowledgeable in solving my problem and I couldn't get an answer from an operator using the toll free tech support number listed in the room for help with Internet connectivity.

 

Not Recommended

Trip Type: Family Review 8 of 8
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Needs Improvement

The Coffe maker did not work, mold in the bathroom wall

 
 
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