West Side Inn Hotel & Hostel

Very displeased with this hotel

This was my absolute worst hotel experience of my life. I paid a pretty penny to stay in this hotel that looked like a home which was turned into a hotel. One of the desk staff was absolutely rude and shows no sympathy for the guests what so ever. The walk-in area displayed an old 1970’s look, the tile floors were cracked, the crevices of the ceiling had molding and were dirty, the so called leather chairs were ripped and worn down from over the years and the elevator was completely crappy and was out of service, actually, we got stuck in it, because there was no out of service sign. After we got out of the elevator the only staff told us to not use it because it did not work and he then placed an out of service sign on the door. The area of this hotel was horrific. As for the room, we were told we would get a [two bed] room and we got one small room no bigger than 10x10, with one twin size bed. The carpet was dirty and old, the sheets and towels were disgusting, the paint on the walls were chipped to its worst state, water pipes were running through the ceiling up from the floor and the “working” TV with “cable” wouldn’t even turn on. There was no air conditioning but only one small blowing fan. Keep in mind that the rooms do not come with a bathroom, but instead it (meaning one per floor) was located directly down the hall for everyone to use. It had urine encircled around the toilet, and the bath tub was completely unacceptable. Unbelievably, I had to carry my two children down the street to some random restaurant so that they could use the bathroom. My family and I were very unsatisfied; we left the next day, w/o our refund. Would not recommend to anyone!

Last Alternative

This is a not an enjoyable environment for the children. I would treat this as my last alternative but even with that I would consider another option. Staff was great but the fact of a bathroom/ shower being outside of our room just didn't sit with me well.

Guest did not leave a comment.

Not bad

The staff at the hotel were very helpful and friendly any time we had questions. The hostel is about 3 blocks from a train station, but easily within walking distance. Unfortunately, the bunk beds are pretty tough to sleep on. VERY thin mattress and very uncomfortable. The rooms are small too, even more so than I anticipated as I have stayed at other hostels before. The walls are pretty thin, but there is not much if any street noise, and sleep isn't interupted. I would recommend this hotel for the price, staff, and overall quiet.

Guest did not leave a comment.

Definite Hostel

The room was very small...going there was a bit like camping in New York, with a TV, air conditioning and very squeaky beds. Bathrooms are shared. Everything is old, and a bit richety, but cleanliness is not a problem. It's on a safe street in a safe neighborhood. If you don't mind roughing it and you need a very cheap price,then this would be a good place for you. But it is far from midtown, so if you want to spend time there you are going to need a cab or use the buses and subway. The staff aren't especially helpful but they aren't rude either.

Hey it's NY city

Five miles from Times Square, so, you get what you pay for. It is the first Hostel i have experienced, but it was clean. A/c did not work well, so it was it was hot and you had better wake up early to catch the shower. Guy behind the desk was nice enough. First place I have ever stayed that used bunk beds.