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Boston Park Plaza Hotel, Boston, MA

Boston Park Plaza Hotel

Star rating: 3.5 of 5
50 Park Plaza at Arlington St
Boston, MA, 02116-3912
866-539-0036
Average Rating
4.1
Recommend
84%
1680 Guest Reviews

from $219.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Boston Park Plaza Hotel:

  • 80% Recommend
  • 4.0 Average Rating
  • 380 Guest Reviews
Hotel Service
4.2
Hotel Condition
3.9
Room Comfort
3.9
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

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All Trip Types
(1680 ratings)
Average Rating 4.1 of 5
Business
(380 ratings)
Average Rating 4.0 of 5
Romance
(303 ratings)
Average Rating 4.1 of 5
Family
(144 ratings)
Average Rating 4.4 of 5
With Friends
(243 ratings)
Average Rating 4.1 of 5
All Others
(596 ratings)
Average Rating 4.2 of 5

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Next Next Page 1 of 27 Previous Previous
Trip Type: Business Review 1 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Romance

GReat room for the money

 
Trip Type: Business Review 2 of 391
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 3 of 391
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great location, bad service

Great location, but tiny rooms and ridiculously small bathrooms. The internet connection was slower than slow, and tho we complained several times they never fixed it. The bathroom door got stuck in the middle of a night, AC was not working (the maintenance man told us to "keep the windows open"). Hotel lobby was full of drunken girls at night - very disturbing really. Overall, would not stay there again.

 
Trip Type: Business Review 4 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Downtown Spot

The Plaza is an older hotel with lots of classic touches. The location is fantastic in Back Bay. Easy to T and all Boston attractions. Room was small but very comfortable. Internet connection was not free--a negative for business travelers. I'd certainly stay again. Recommended.

 
Trip Type: Business Review 5 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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comfortable and convenient

The hotel was easy to reach from the airport using public transportation. An added bonus was free wireless in the hotel restaurant which also served what would be called a good breakfast at a reasonable price.

 
Trip Type: Business Review 6 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 7 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 8 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great hotel in every respect

perfect location, excellent hotel, very friendly staff, great restaurants at the hotel site

 
Trip Type: Business Review 10 of 391
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Value for money

I was travelling alone for a meeting. Got a single room for a very reasonable price in the heart of Boston. Recommend strongly.

 

Not Recommended

Trip Type: Business Review 11 of 391
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 391
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 13 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Concierge floor excellent

We decided to stay on the concierge floor (15th floor) because other reviewers had complained about the standard rooms. While the 15th floor rooms are still on the small side with small bathrooms, everything is high quality from the marble bathrooms, to the free breakfasts and newspapers in the morning and free snacks at the cocktail hour in the concierge lounge. The actual concierge is there from 7 am to 730 pm and was helpful for restaurants and other questions.

 
Trip Type: Business Review 14 of 391
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Old world charm, good location

It's an older hotel, renovated. The rooms are nice, but small. The bathroom is also small. My room had a small glass shelf above the sink, which was convenient for putting things on (no other counter space available); but it hung over the sink so it was difficult to wash one's face without either dripping water all over the shelf and the floor, or twisting one's head at an uncomfortable angle to get under the shelf.

 
Trip Type: Business Review 15 of 391
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Good Hotel

The hotel was gorgeous and the staff was extremely helpful. The only problem is the restroom is tiny. You barely have room in the bathroom and be prepared to hit your knees on the bath tub...but I would stay there again.

 
 
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