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Kaanapali Ocean Inn, Kaanapali, HI

Kaanapali Ocean Inn

Star rating: 2.0 of 5
2780 Kekaa Dr
Kaanapali, HI, 96761
866-539-0036
Average Rating
3.6
Recommend
68%
59 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Kaanapali Ocean Inn:

  • 60% Recommend
  • 3.5 Average Rating
  • 10 Guest Reviews
Hotel Service
3.6
Hotel Condition
2.9
Room Comfort
3.3
Room Cleanliness
3.4

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All Trip Types
(59 ratings)
Average Rating 3.6 of 5
Business
(3 ratings)
Average Rating 3.7 of 5
Romance
(19 ratings)
Average Rating 3.3 of 5
Family
(11 ratings)
Average Rating 3.8 of 5
With Friends
(10 ratings)
Average Rating 3.5 of 5
All Others
(16 ratings)
Average Rating 4.0 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 10
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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Terrible hotel but a decent location

The hotel was filthy, mold on the bathroom ceiling, uncomfortable beds, no lock on the door and a broken coffee maker. I was first in a room overlooking the luau but it was way too loud and the A/C was broken so was moved across the hall. It was still very loud but tolerable. The room smelled stale and moldy. The walls are very thin as I could hear everything next door. This hotel was not worth the discounted price I paid! The only saving grace was that I was able to use all the amentities of the Royal Lahaina Resort which is nicer with pools and restaurants and close access to the beach.

 
Trip Type: With Friends Review 2 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 4 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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OK for the money

The room was OK and location was great. A bit noisy in the evening due to the Luau show next to the hotel. Also there is no parking available during the Luau. There is no internet access even if you wanted to pay for it.

 
Trip Type: With Friends Review 5 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Unexpectedly Delighted

This hotel is located within the campus of the high end Royal Lahaina Inn so you get to use all their facilities. They have a travel planning booth at the lobby. Service was wonderful. The only disadvantage is it is right next to the Luau location so there'll be some noise every evening. Since this is an older building within the compounds of the Royal Lahaina Inn, don't expect the room to be similar to those in the newer upgraded building, but I would book this hotel again if I were to return.

 
Trip Type: With Friends Review 6 of 10
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Worth it ...

Totally worth the price paid. About 50 steps from the ocean and located in Kananapali resort town ... cannot complain. Decor and building was outdated but worked just perfect for the purpose.

 

Not Recommended

Trip Type: With Friends Review 7 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 9 of 10
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 10 of 10
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (6)
No (0)
Needs improvement

Unfortunately this hotel leaves a lot to be desired. Although it was fairly inexpensive compared to other nearby hotels, I was still dissatisfied with the lack of amenities, and unattentive food and beverage staff. The property needs a lot of upgrading in terms of rooms and things such as lighting and plumbing.

 
 
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