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Kaanapali Ocean Inn, Kaanapali, HI

Kaanapali Ocean Inn

Star rating: 2.0 of 5
2780 Kekaa Dr
Kaanapali, HI, 96761
866-539-0036
Average Rating
3.6
Recommend
68%
59 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

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Review Details for Kaanapali Ocean Inn:

  • 81% Recommend
  • 4.0 Average Rating
  • 16 Guest Reviews
Hotel Service
4.2
Hotel Condition
3.4
Room Comfort
4.3
Room Cleanliness
3.4

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All Trip Types
(59 ratings)
Average Rating 3.6 of 5
Business
(3 ratings)
Average Rating 3.7 of 5
Romance
(19 ratings)
Average Rating 3.3 of 5
Family
(11 ratings)
Average Rating 3.8 of 5
With Friends
(10 ratings)
Average Rating 3.5 of 5
All Others
(16 ratings)
Average Rating 4.0 of 5

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Trip Type: Overnight Stay Review 1 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Grt room-ocean frnt-hear ocean from room

Great room for the price. Not new but clean and the fact that it is so close to the water is a big plus++. I could hear the waves when in my bed. I really liked that. You will check in at the Royal Lahaina next door. This is the best part of the island of Maui. Very green and lush. The ocean is sandy here also. Enjoy!

 
Trip Type: Special Event Review 2 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Above Average for the $$ You Pay

I was in Maui to run the Maui Marathon. In these tough times, it was nice to have a property in the Kaanapali hotel area to offer reasonable rates to us travelers who're pinching pennies. The room was better than I expected and the service at the parent hotel next door was exceptional. The room keys were actual metal keys, but that was not a big deal. Food service was exceptional and will recommend others to this property again.

 
Trip Type: Not Provided Review 3 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 4 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding

The hotel was fabulous for the price. It was all the conveniences that you needed with a small sink and refrigerator. Also, you get the benefits of staying in the large resort that it is attached to. Beachfront practically, you can walk to the end of the hotel and be on the beautiful beach in Maui. Make sure you check out the little restaurant by the hotel, the Castaway! It was fabulous. we would definitely come back again. Exceeded our expectations.

 
Trip Type: Special Event Review 5 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 6 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Great room for the money

Having read the reviews, I didn't expect a perfect room, but I was surprised that it was so convenient and quiet. On the day I arrived, early check-in was available and so the whole day was free to explore. I found the walks to the golf course and to the Whalers village very easy and pleasant. I managed without a car and saved money. I would recommend to people who want to spend time out and about rather than in the room.

 

Not Recommended

Trip Type: Not Provided Review 7 of 16
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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needs improvement

The Ocean Inn is an older building in the resort and is badly in need of renovation. It's clean but showing it's age and n ot everything works right and the plumbing wastes a LOT of water. Also, they charge $10/day for parking, which I didn't know til I got there.

 
Trip Type: Not Provided Review 8 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
No (0)
great room for money

The location cannot be better - it's right on the beach! We got a room in one of their cottages and it was very comfortable. This hotel has an outstanding relaxing atmosphere. For this price - I would stay there again and again!

 

Not Recommended

Trip Type: Overnight Stay Review 9 of 16
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (3)
No (0)
Old & worn out

I guess this hotel is the forgotten "old maid" in Kaanapali. The location was beautiful but the hotel left a lot to be desired. The registration desk is at another hotel, but there were not any signs direxcting us to the desk. After wandering around the building for close to 45 minutes we finally asked a guest who was lounging on the beach where we could find the front desk. While the room was comfortable. it was old and worn out. The TV did not have a remote. The bathroom was disgusting. The shower was moldy and leaked and the toilet seat was cracked. While the place was cheap, We were very glad that we were only staying for one night.

 

Not Recommended

Trip Type: Overnight Stay Review 10 of 16
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs improvement

It was impossible to find check in desk. It was located in another hotel. We finally had to ask some other guests who were sitting on their balcony. Bedroom was very old but ok, TV did not have a remote. Bathroom was disgusting.

 
Trip Type: Not Provided Review 11 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 12 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (3)
No (1)
Leave your car...

As with any hotel, even those five star ones, if you rent a car... good luck trying to find parking on your own. Any hotel in the area has NO PARKING even if you are a guest. You have to park far (and pray that your car doesn't get broken into) lighting is scarce the further you go, and since most idiots can't park their own cars straight, you have to park farther to find a better spot to actually fit into.

 
Trip Type: Not Provided Review 13 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
No (0)
meets expectations of price

We were initially disappointed that our room was already taken. However, the hotel graciously gave us an upgrade to a bungalow type room right in front of a pool and the beach........GREAT beach access from there!

 
Trip Type: Special Event Review 14 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 15 of 16
Overall Rating
2.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Need improvement

Needed to be updated. Old key door locks, room looked old. Needed remodeling.

 
 
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