Guesthouse Hotel Norwalk

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good for the price

clean room. good internet connection. good restaurant.

moneys worth

we got what we paid for ,beds were really hard,ice machine not woeking near room,and no fridge or microwave room had enough room for couch but non in room .

Needs Improvement but good for the money

I really missed appliances in the room, there was no microwave oven and refrigerator. Otherwise the room was clean and the good thing was air-conditioning worked well.

Not even close to my expectations

I thought this is a three star hotel, yet the service and everything is not even close to three star hotel. There is no breakfast included with the hotel and customer service is not that great... I won't recommend this hotel to any of my friends...

Great place for the cost

Only problem we encountered was that we had no phone (not working) and smoke alarm not working (in case of emergency). Front desk contacted, told it would be corrected, but not during our 4day stay. Very clean room and employees very nice.

Bathrooms

The shower stall in our bathroom was designed for people who are under five feet tall. I'm only 5'5" and had a problem taking a shower. Had to sit down in the stall to rinse my hair. We had an unexpected one day delay in arrival date. Our room was pre-booked and paid for in advance. We phoned the hotel and let them know. We asked that the reservation be held for one day and were told it wasn't a problem. When we arrived our reservation had been cancelled. Only when I demanded a refund did they "find" a room.

excellent accomadations

It was a very clean hotel and is close to other locations(gas, restaurants, etc...).

Good stay for the price

It's a good hotel for the price if you don't go expecting to get what is shown on the "more photos" on hotel.com. The lobby and pool is the only thing that really matches as far as newnest.

Loved To Stay

Great facilities in lower price. Staff is friendly . Rooms were cleaen.

Paper walls

The motel is located near several office parks. The motel is made up of 6 different buildings 3 stories tall, with ample parking near your room. There are 2 pools on the premises. The room was spacious. 1 King bed, desk, 2 night stands, 3 lamps, television, 3 drawer dresser, iron, ironing board, no fridge or microwave in the room. Only a shower stall no bathtub. Free wireless internet access, ask the front desk about it. The room I was in (room 4105) hadn't been renovated in years and was showing its age. The cold water faucet was loose and leaky. The baseboards were falling off and there was chipping paint. The walls do not have adequate sound insulation. I could quite clearly hear neighbors moving around in their room, and any time someone walked by the room I could hear them. The staff was friendly enough although didn't ask too much from them. The bar / restaurant is a little unusual. It has a very limited menu and service was through the bartender. I didn't eat there because of the limited nature of the menu.

Great Home Away From Home Feel

This is my second time staying at these hotels. I again was pleasantly content to coming back after a day of running around & found the hotel to be a relaxing & comforting place to come back to. I made reservations to arrive on a Friday & ended up calling to let the hotel staff know that I would be arriving @ 3 to 4 in the morning on Sat. They were very understanding & when I arrived they had sec inspect the hotel first & then waited outside for us to direct us to our room. The best part was when we got to our room we were suprised to find that we had been upgraded to a suite - we feel in love - it was like staying in an apt w/ all the extra amenities. I would recommend this hotel to anyone who wants a very comfortable place to stay at a very reasonable price. I cant wait to stay there again. :)

Excellent Price for Quality Hotel

Was extremely pleased with out stay at this hotel. I was nervous because I heard some areas in this neighborhood were not the safest & reviews of other nearby hotel were very unpleasant. I was delighted to see that the hotel was represented accurately by the pictures on hotels.com. Only downside was when I checked in I had reservations for a king bed & instead was stuck with 2 queen beds. My stay was for 2 nights & the next morning I asked if I could please move to a room w/a king bed. They were more than happy to accomadate the request. Both hotel rooms were very clean & well taken care of - the beds were very comfortable & overall hotel was very quiet. Only time I heard anyone else was in the morning while people are getting ready in the morning. They have a very comfortable sitting area outside with rocking chairs & tables w/ umbrellas & a restaurant that serves a breakfast buffet. I unfortunately didn't get to try the breakfast, but was very impressed that it was not just a continental breakfast. (Times for breakfast were 6-10a). Also check out was 12:00p so I didn't feel rushed. My boyfriend & I were very happy with our stay @ this hotel & have no doubt this is were we will stay next time were in the norwalk - downey area. :)

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