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Mercure Imlauer Wien, Vienna,

Mercure Imlauer Wien

Star rating: 4.0 of 5
Rotensterngasse 12
Vienna, 1020, AT
866-539-0036
Average Rating
4.2
Recommend
72%
18 Guest Reviews

from $132.00

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Review Details for Mercure Imlauer Wien:

  • 50% Recommend
  • 3.8 Average Rating
  • 6 Guest Reviews
Hotel Service
3.8
Hotel Condition
4.3
Room Comfort
4.5
Room Cleanliness
4.5

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All Trip Types
(18 ratings)
Average Rating 4.2 of 5
Business
(2 ratings)
Average Rating 4.5 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(6 ratings)
Average Rating 3.8 of 5
With Friends
(3 ratings)
Average Rating 4.3 of 5
All Others
(6 ratings)
Average Rating 4.3 of 5

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Not Recommended

Reviewed by a hotels.com guest on September 8, 2009 Trip Type: Family Review 1 of 6
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
A disappointment

The hotel was farther from sites than expected, but our biggest disappointment was the ongoing construction right next door that created ongoing noise starting early in the day.

 

Recommended

Reviewed by a hotels.com guest on July 20, 2009 Trip Type: Family Review 2 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
No (0)
Excellent Hotel

This was an excellent hotel!! It required a little work to get to from the Wien West Hbf (main train station): a two block walk to a tram station, a 7 minute tram ride, transfer to U-Bahn for a brief ride, and then a three block walk to the hotel. The public transit makes the trip very easy. The room was quite large with an office/living space, the bedroom area, and a nice-sized bathroom. The three block walk to the U-Bahn station makes the hotel well located for easy access to anywhere in Vienna.

 

Not Recommended

Reviewed by a hotels.com guest on April 20, 2009 Trip Type: Family Review 3 of 6
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Mercure Imlauer Wien

Rated 4 stars it had no elevator in our section. We stayed 3 nights and they assumed we wanted the same sheets and towels. A spot on the sheet would have stayed there if I hadn't gotten a clean one from the cabinet outside. The front desk clerk was very good about helping us. We did not eat the breakfast for some ridiculous price. The whole city was highly overpriced, but had the most fantastic statues and buildings. The picture of the front looked much better than the real front. Compared to the prices we saw for other hotels we probably would stay there again. The no smoking floor did not smell which isn't always the case.

 

Recommended

Reviewed by a hotels.com guest on March 3, 2009 Trip Type: Family Review 4 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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A Nice Repeater

Location, Location, location. Excellent availability for local train system. Very short distance to subway, with large train station within walking distance. Hotel Staff was very helpful. Would have loved to had a Microwave in the room. Europe's 4 star hotels are not comparable to USA 4 stars, but I would definitely use this hotel again.

 

Not Recommended

Reviewed by a hotels.com guest on May 21, 2008 Trip Type: Family Review 5 of 6
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very nice hotel with service issues

Our experience would have been completely positive had it not been for the fact that we had no maid service. The maid came while we were napping; we sent her away with a request to come back later. She never returned. I had to go to the desk later that night to request clean towels and bathroom tissue.

 

Recommended

Reviewed by Hutch from Paris, France/Bloomington, IN on July 25, 2007 Trip Type: Family Review 6 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (4)
No (0)
Great Hotel!

We were very happy with our accommodations. The room was spacious, with a large bathroom and a combo bath/shower that was great. Air conditioning worked well and we had large windows/doors that opened onto a shared balcony. The room was very efficiently designed and comfortable. The maid service was fantastic...they even laid out our daughters pajamas on the bed and folded her blanket that we had brought with us. Although the hotel was excellent, and it was close to the U1 metro which is very convenient to downtown Vienna, the neighborhood was a little less than desirable for such a highly rated hotel. Nothing scary, or bad, just a quiet street with some loiterers that made me glad to have my husband with me just in case. The only other thing that was less than excellent was that both cribs my daughter had during our stay were taped together in one place. Not sure why they couldn't just buy a new ones. Other than those two things, we were thrilled with our room and our stay and glad to have such a quiet and relaxing place to stay that was so convenient to downtown. We would definitely stay there again and recommend to friends.

 
 
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