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Airways Airport Inn And Suites, Miami Springs, FL

Airways Airport Inn And Suites

Star rating: 2.0 of 5
5001 Nw 36th St
Miami Springs, FL, 33166
866-539-0036
Average Rating
2.3
Recommend
34%
47 Guest Reviews

from $36.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Airways Airport Inn And Suites:

  • 14% Recommend
  • 1.7 Average Rating
  • 7 Guest Reviews
Hotel Service
1.9
Hotel Condition
1.6
Room Comfort
2.6
Room Cleanliness
2.6

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All Trip Types
(47 ratings)
Average Rating 2.3 of 5
Business
(7 ratings)
Average Rating 1.7 of 5
Romance
(2 ratings)
Average Rating 1.0 of 5
Family
(3 ratings)
Average Rating 2.3 of 5
With Friends
(1 ratings)
Average Rating 4.0 of 5
All Others
(34 ratings)
Average Rating 2.5 of 5

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Not Recommended

Trip Type: Business Review 1 of 7
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
3.0
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Price is right, but shoul be better

No internet access in the room.

 

Not Recommended

Trip Type: Business Review 2 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
Was this review helpful?
Yes (4)
No (0)
D-U-M-P !!!!

Buyer beware! The perks adervertised are not what you get. There was no internet servive available in my room, the "continental breakfast" consisted of toast, Enteman's donuts & coffee and are only served from 8:30-9:30, the "24 Hour Airport Shuttle" really means... only runs every hour up to 2AM and then begins again at 5AM,God forbid you have to be at the airport at 5AM or earlier. I chose this property based the amenities provided to say it failed on all accounts is an understatement. To add salt to the wound the airport "courtesy van" that came to pick me up at the airport arrived the first time (and I stress first time)arrived 15 minutes after I called, great. but he flew right past me as I was waving him down not even trying to stop to pick me up. So I called the hotel to send him back around to pick me up and was told he would be there shortly. An HOUR later the van shows up and the driver is offended that I don't offer up a tip for HIS SERVICES! Last time I checked a gratuity is for services rendered and if the service is not up to my expectations, such as waiting for an hour and a half in the Miami heat to be picked up, I do not believe a tip is warranted. When I complained to the front desk I could barely muster a sympathetic response, let alone any kind of compensation. I will NEVER, EVER stay at this property again.

 
Trip Type: Business Review 3 of 7
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
It was a convinient

I came to Miami for buisnes and It was convinient. The place was clean, people at customer service were very helpful and it was safe and very friendly. The assisted me in everything I need it and it was quiet. I was very happy while I stayed.

 

Not Recommended

Trip Type: Business Review 4 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (0)
Don't Stay

Hotels.com says $2 per day for parking, they tried to charge me $4. Got in the room, which for what I paid can't expect to much, but still nasty. Went to take a shower and there was not hot water. Tried to call the front desk all night and no one answered. At check out the next morning I wanted to complain and stood there for 15 mins and no one ever came to the front. I had to leave to get to work. Would never stay here again and wouldn't recommend anyone else either.

 

Not Recommended

Trip Type: Business Review 5 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Needs Improvement

The wireless internet service was ABSOLUTELY CRAP! I had to go to the hotel lobby all the time because I couldn't get wireless service in my room. And the lobby was always noisy, except at night. Overall I didn't enjoy my stay, as a result. The bath tub was also CRAP! The water kept accumulating and was not draining out properly.

 

Not Recommended

Trip Type: Business Review 6 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (1)
No (0)
Don't Stay Here!!!

Firstly, they only have internet in 2 places in the hotel, the lobby and around the pool, unless you are lucky enough to get a room near the Holiday Inn next door and you can "borrow" their internet. Next, I was afraid to walk around the room without shoes because the floor was disgusting. The bed was dirty, and I was up most of the night for 2 reasons: 1) I was afraid that someone was going to break into my room while I was sleeping; and 2) The air conditioner was horrible and it kept going on and off all night long. Please do not stay at this hotel, avoid it unless there is no other option!!! Their "continental" breakfast was no more than toast and butter and jelly. You even had to pay for the coffee. This is by far the worst hotel I have ever stayed in any where in the world.

 

Not Recommended

Trip Type: Business Review 7 of 7
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (2)
No (0)
Spend the extra $30 and stay somewhere else.

The shuttle and continental breakfast leave much to be desired. This place is falling apart. Stay if you must, but a few more dollars will buy you peace of mind somewhere else.

 
 
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