Silversmith Hotel and Suites

great room, excellent customer service

The hotel is quaint and welcoming. The staff was very helpful. Convinient location. We took the advise of other raters and requested(2 days before our visit) a upper level room looking towards the inner courtyard, although all we had for a view was a brick wall (we did not hear the noise from the street or the subway at all).

Well Recommended

Although the hotel is located in the EL train "loop" of Chicago, the train noise proved to be of little problem, especially weighing it against the convenience of traveling anywhere around the city! The hotel is located in a very old building which has been totally restored, and the room in which we stay was very nice. We would definitely stay here again.

Really Quite Good

The hotel was very conveniently located, just a few steps from the subway/El and 2-3 blocks from Millenium Park and the Art Institute. The room was very clean and service very accomodating and unobtrusive. It was also very quiet. Nice touch included the refrigerator in the room.I would definitely stay there again.

Guest did not leave a comment.

My experience at the Silversmith

Great hotel location wise if you want to spend time in the Lake Michigan parks or the Art Institute, but those looking for evening hotspots would be better served staying on the north side of the river since the Loop neighborhood shuts down when offices close. You'll also want to get a room on one of the higher floors if you are facing the street due to the noise from the El train. I was on the 10th floor and could hear it pretty clearly (although at that elevation it sounded like an air conditioner turning off and on). I can't imagine how noisy it would be if you were on the 3rd or 4th floor.

Quiet hotel, great service

The staff was very helpful--from holding bags to recommendations and reservations for dinner. The Silversmith is a quiet but lovely hotel in the loop. It was very convenient for us.

nice john

The bathroom was hugh for a hotel and very nice. The beds were small 2 average size adults just fit. the staff was very friendly

Guest did not leave a comment.

pleasant chicago surprise

everything about the hotel was excellent except the bed, which was just ok

Sweet location, but suite not so sweet

We stayed at Silversmith on a long weekend. Great location to theatres, shows and Millenium Park. The suite was very small, nice king bed but wall between bedroom and sofa room only went 3/4 up. That plus the way the TVS were located in each room meant we parents and our two teens had to constantly adjust volume so as not to hear the other TV. Concierge was very nice, but we are from city and didn't need her services. Bed linens and extra towels were not in room although reservation was for four of us... we had to contact main desk and they did deliver them in a few minutes. Overall nice and clean, didn't eat at next door restaurant cuz there are a zillion places to pick from downtown

Great room, great location, and the staff were great people

We were very satisfied with the friendliness of the staff and they were very helpful with us in answering questions we had. Would highly recommend this hotel in your next stay in downtown Chicago.

Great hotel.

Great hotel with excellent location. Close to Michigan Ave and Millenium Park. Right by the train stop but no train noise while in the room. Great value.

Great location

Restored vintage building in a fabulous location right by the Art Institute.

Good Value

I was able to get a very good deal on a room in the Chicago Loop. It was central to everything that we wanted to do during our stay there. The staff was very friendly and helpful. The only issue I had was sound of the L trains because my room was only 3 floors up from the tracks. They were coming and going from 4:30AM to 2AM. But then I am a contry person who is only used to the sound of cows mooing out in the field. I would definately search out this hotel again on my next visit to the city.