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Hard Rock Hotel Chicago, Chicago, IL

Hard Rock Hotel Chicago

Star rating: 4.0 of 5
230 N Michigan Ave
Chicago, IL, 60601
866-539-0036
Average Rating
4.4
Recommend
88%
680 Guest Reviews

from $199.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 20

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Review Details for Hard Rock Hotel Chicago:

  • 90% Recommend
  • 4.4 Average Rating
  • 122 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.5
Room Comfort
4.3
Room Cleanliness
4.5

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All Trip Types
(680 ratings)
Average Rating 4.4 of 5
Business
(128 ratings)
Average Rating 4.2 of 5
Romance
(219 ratings)
Average Rating 4.4 of 5
Family
(53 ratings)
Average Rating 4.3 of 5
With Friends
(122 ratings)
Average Rating 4.4 of 5
All Others
(158 ratings)
Average Rating 4.3 of 5

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Next Next Page 1 of 9 Previous Previous
Trip Type: With Friends Review 1 of 127
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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great stay

give this hotel 5 stars very nice place to stay.

 
Trip Type: With Friends Review 3 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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Great room for the money

Room interiors are a bit dated and could use a refresh. And like all hotels in the loop the rooms are on the small side. If you play the guitar ask about the guitar loaner program at the front desk. Overall if you can get a deal it's a great place to stay.

 
Trip Type: With Friends Review 4 of 127
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)
Great location nice place

Great hotel in an even better location

 
Trip Type: With Friends Review 5 of 127
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: With Friends Review 6 of 127
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Very Nice

We loved it. Great location for us for that weekend. everything was in walking distance once we cabbed it from the train station. good time nice place and plan on staying again.

 
Trip Type: With Friends Review 7 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Outstanding Hotel

The view was of the rooftop inbetween rooms, but the hotel was amazing! Loved the service in the lobby.

 
Trip Type: With Friends Review 8 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel, no HARD ROCK CAFE at the HOTEL...

I was under the assumption since it was a HARD ROCK HOTEL, that the HARD ROCK CAFE was there. It wasn't, which was probably for the better. This was a nice hotel and a great location. There were plenty of coffee shops close by... Starbucks, 2 Dunkin' Donuts, etc. The TV's in the rooms were nice flat screens. High speed internet for FREE was cool. Parking was reasonable, which was about 2 blocks away from $30 per night instead of $45 or $50 at other places. I would stay here again. I guess the only thing I didn't like was the temperature of the room. We slept with the window open and listened to the fire trucks all night since we couldn't get the room cool enough and it was October.

 
Trip Type: With Friends Review 9 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 127
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 11 of 127
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
1.0
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good location - not so good hotel room

booking thru hotels.com only guarantees a room in the hotel but not the room you want. requested 2 beds, non-smoking. got 1 bed, smoking. it is a really beautiful building and a pretty good location but even tho there was a note on the window, warning of spiders, it's still very disturbing to see spiders in the room. the warning just removes any liability on the hotel's part and still makes for a VERY unsettling stay. the hotel was booked so we were not able to switch to a mom-smoking room until the next day - but spiders definitely do not have a preference for smoking or not. the one king bed for my friend and i was not idea but it was not completely unacceptable since she and i are childhood friends. we did get 2 coupons to the hotel bar for the smoking room and single bed. did i mention that when we were checking in at 6pm, the room still wasn't ready? we left our bags with the concierge and went to grab a bite to eat. we made the best out of a not ideal situation and still enjoyed the city of Chicago, despite the sleepless nights in our room. would definitely go back for the city but not staying at this hotel and i'd pay the regular price for a room that has enough beds, doesn't wreak of smoke and doesn't think a note makes it ok to have spiders in the room.

 
Trip Type: With Friends Review 12 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

Friendly staff / comfortable beds / great location. Would go back again.

 
Trip Type: With Friends Review 14 of 127
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fantastic

Hotel staff was very friendly and accommadating. They make you feel like you are a "Rock Star". Can't wait to return to Chicago and when I do it will be with the Hard Rock Hotel.

 
Trip Type: With Friends Review 15 of 127
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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