Myrtle Beach by Westgate Resorts

"Great hotel for the Price"

My family had a nice time. The beach access was wonderful. The only concern I had was they were renovating the hotel and two of the restraurants were not open. The staff was extremely helpful and friendly. Our bartendar gave us great ideas on seafood restraurants!!!

Westgate Myrtle Beach

I was not impressed with this hotel. Housekeeping didn't come two days out of the week we stayed and we had to call and request towels. The room was very small and did not have any storage space. The name of the hotel had Resort in it so I thought the place would be alot nicer than it was. It turns out our room was in the old part of the hotel and is scheduled to be torn down by 2013. I would not recommend this hotel to anyone.

elite

absolutely wonderful. it's very elite upclass. just my kind of luxury.

Could be better

The hotel needed a bit of TLC. The room was clean and had a great view. The hotel was on the beach and was directly across the street from Family Kingdom, which was great for traveling with children. They offered activities for the children at the hotel as well. While we were there, a pipe broke and water leaked all over the hallway. They left the hole in the wall for three days with towels soaking up the water. It was fixed finally on Saturday. The staff was extremely friendly and helpful.

Great stay

The view was outstanding! The staff was most excellent as each tried to assist me in finding the food I wanted. If this room had a microwave, it would have been excellent. There were not enough electrical outlets, but we made out.

Out dated Hotel, dirty rooms, smelly but great location

This is the dilemma: Hotel is on the beach! Great location but not very well maintained, the rooms smell, they are dirty, carpet sticky due to humidity. Staff is OK but the hotel is outdated, noisy hallways, old building this is not well kept. They are expanding next door and they plan to remodel this side of the hotel but I recommend shopping around. We did not like this hotel at all, shop around and use well known brands. We had an issue with the Voice message light blinking since we got to the room, we called about it twice and mentioned it to staff but nothing got done. Light on telephone keeps blinking which can be annoying!

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Excellent Service

Westgate has set the standard for customer service and making you feel like you belong there. The pricing, the staff, the entire trip was a complete success for my family and I. We will definitely consider Westgate our number 1 option on our next trip. We have even considered becoming owners there.

Very Nice Hotel/Condo

The part of the hotel that we stayed in (tower two) had just opened 3 days earlier. Our condo was very nice. However, the televsion did not work; we called for service 4xs being told that someone would get back to us. We didn't get service until the next day. The dining table was broken- a serviceman did come to the room and spent more than an hour drilling holes in the table while we were in our rooms waiting from him to leave. The hotel could have easily provided us with another table and could have made repairs elsewhere. Also, in order to get to Tower two, one must walk through the back entrance of a parking lot and where it seems the maintenance crew takes their break. There was no real pool area, just a wading area; and we had to walk through the other guests patio area to get to other destinations of the hotel. Other than that, it was fine.

"Outstanding surprise"

Upon arriving to Westgate, we seen this really great looking, new resort right next to it. I said to my wife, "We should try to stay there next time". We went into Westgate and checked in. The concierge led us and our bags back out the doors and took us through the parking lot and said, "You'll be staying in the other building", the one we said we should stay in next time! Apparently they just finished building this new building. It was only 3 days old, and it was ABSOLUTELY WONDERFUL. All the staff are exceptionally nice. The rooms were immaculate, and the area is great. I don't know how the rooms are in the main building, but I would assume they are pretty decent. If you decide to stay at Westgate, definitely try to stay in the new building. It is a definite surprise. We wish we would have stayed a couple more days!

Great hotel for the money

I was a bit apprehensive about staying at the westgate after reading some of the reviews. However I must say it was perfectly fine for the costs. I had read reviews about people complaining about the older rooms. I stayed in an older room, but it was fine. After all, you don't go to the beach to hang out in your hotel room. The room was clean, A/C worked fine and I had none of the horror stories I had read. Yes the pool had sand in it, but again...you are at the beach. It was cleaned every morning. I would go to the westgate again and would certainly recommend it to anyone that wants a decent clean room to sleep while you enjoy your stay at the beach.

OK for what you pay.

Good service. Great location. But when you sit on the edge of the matress, the bed will tilt somehow. Not good for the a bit heavy person (such as 150 lbs).

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