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Wyndham Phoenix - Downtown, Phoenix, AZ

Wyndham Phoenix - Downtown

Star rating: 3.5 of 5
50 East Adams
Phoenix, AZ, 85004
866-539-0036
Average Rating
4.2
Recommend
84%
140 Guest Reviews

from $101.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 11

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Review Details for Wyndham Phoenix - Downtown:

  • 80% Recommend
  • 4.2 Average Rating
  • 35 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.2
Room Comfort
4.4
Room Cleanliness
4.4

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All Trip Types
(140 ratings)
Average Rating 4.2 of 5
Business
(35 ratings)
Average Rating 4.2 of 5
Romance
(16 ratings)
Average Rating 4.6 of 5
Family
(6 ratings)
Average Rating 3.7 of 5
With Friends
(23 ratings)
Average Rating 4.2 of 5
All Others
(60 ratings)
Average Rating 4.3 of 5

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Trip Type: Business Review 1 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 2 of 34
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 3 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Rooms

Great room for the money with excellent location for downtown events.

 
Trip Type: Business Review 4 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 34
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 6 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 7 of 34
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Front desk staff lacking service skills

The hotel was very nice and the food at Icon was outstanding, but when checking in there was no one at the front desk nor at the concierge station. I waited for a few minutes then went looking for help. A staff member outside of the restaurant called the front desk, and by the time I got back, the clerk had returned. Unfortunately, she seemed preoccupied and was not very friendly. Another problem I had with the staff was no one seemed to know what my reservation included (I had selected business class which included free breakfast). Disappointing since I didn't want to end up paying $25 for breakfast! Overall the hotel was beautiful and quiet, and I would probably stay there again if I were attending a conference.

 
Trip Type: Business Review 8 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding location for downtown conventions.

We really appreciated being in walking distance to the convention area at the end of a long day.

 
Trip Type: Business Review 9 of 34
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Lack of Service

The hotel is beautiful and was convienent to the Convention Center (purpose of the stay), but was not happy with the service from the front desk staff. Very impersonal, and felt like we were constantly interrupting them from their job. We just felt that with a tough economy and decline of hotel business that we would have been greeted a lot more pleasantly.

 
Trip Type: Business Review 10 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 11 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel!

We had a great experience. The service was great, the hotel was beautiful, parking was convenient and well-priced, and the location was top-notch.

 
Trip Type: Business Review 12 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 13 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Deal

Special "rate" was great. What you would pay for a 2 star hotel, but with the benefits of a 3 1/2 star hotel.

 
Trip Type: Business Review 14 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Wyndham: a nice place to stay

We chose the Wyndham when attending a conference downtown. Very nice hotel and the price beat out the competitor next door. It was worth the savings since it was just as nice as the hotel next door but at a $20+ discount.

 
Trip Type: Business Review 15 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
A Good Place, but just an OK location

Between beggars, vagrants, and construction going on, you'd do better going to someplace else for location. However, with the lone exception of room service, I found the hotel to be better than average. The dining there could use a wider selection, but there are a few places nearby that offer better dining.

 
 
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