Omni Chicago Hotel

Parking Fee

No one ever mentioned that there is a fee of $49 per day to park your car there. Other than that..Hotel was great!

Great location - rooms a little tired

Can't beat the location of the Omni - very helpful concierge as well. The rooms are pretty dark and the carpeting in hallways and rooms look worn. Also -the hotel charges $20 a night for a roll away bed which seems a little exploitive considering this is not an inexpensive hotel.

location good, internet bad

I loved the location and staff, service and food, But u had to pay 9.99$ for internet service per day, and the service poor, and kept getting interrupted.

Rude Staff

While the location of the hotel is perfect, the staff would need training on how to treat guests. Apparently they have forgotten that they rely on guests and not the other way around.

Guest did not leave a comment.

Outstanding Hotel

The service in this hotel was excellent. Everyone from the bellmen to the front desk and even the executive chef in the restaurant went out of their way to make sure we had an enjoyable stay. Also, the location is excellent. I've stayed here for several years around Christmas time and am always very pleased.

Great Service, Great Location, Great Deal

We had a corner room suite that the front desk put is in after booking through Hotels.com that had a great view and plenty of room for my wife and I plus two kids. ew had a great rate from Hotels.com which the hotel sales office or front desk couldn't come close to when I called. The service at the hotel was excellent and genuine. You can't beat the location for shopping, eating and just walking around. The restaurant/bar area is very nice and my wife and I were able to have a drink, with the kids sitting their on the couch as we looked over Michigan Ave. The kids enjoyed the heated pool and hot tub, especially since it was Winter. We stayed an extra night we enjoyed it so much.

Guest did not leave a comment.

Getaway Vacation in Chicago

We enjoyed a corner executive suite while at the Omni. This worked out great so my daughter could have the pull out sofa sleeper and her own TV while my wife and I had our bedroom to ourselves in the adjoining room. The Hotel staff was very curteous and knowledgeable about the surrounding area. The hotel is right on the miracle mile and only one block from American Girl, Ghiradelli and the Hershey's stores. Would visit again.

Overall, a great hotel

The bathroom tubs could be updated, but other than that, I enjoyed this hotel.

Guest did not leave a comment.

Guest did not leave a comment.

Guest did not leave a comment.

suite nice, decor cold

Suite is nice to have, but having 2 chairs and no couch in the outer room with dark taupe everwhere is not very warm. Otherwise it is a good location, comfy bed, nice bathroom. Just kind of blah