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Royal Lahaina Resort, Kaanapali, HI

Royal Lahaina Resort

Star rating: 3.5 of 5
2780 Kekaa Dr
Kaanapali, HI, 96761
866-539-0036
Average Rating
4.3
Recommend
91%
152 Guest Reviews

from $198.00

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This rate first available on Thursday, Nov 26

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Review Details for Royal Lahaina Resort:

  • 71% Recommend
  • 4.3 Average Rating
  • 7 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.4
Room Comfort
4.3
Room Cleanliness
4.4

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All Trip Types
(152 ratings)
Average Rating 4.3 of 5
Business
(7 ratings)
Average Rating 4.3 of 5
Romance
(52 ratings)
Average Rating 4.5 of 5
Family
(27 ratings)
Average Rating 4.5 of 5
With Friends
(19 ratings)
Average Rating 4.0 of 5
All Others
(42 ratings)
Average Rating 4.2 of 5

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Trip Type: Business Review 1 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 2 of 7
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great room for the money

Positives: Older but well maintained hotel; room decor was nice; the partial ocean-view was very nice; within walking distance to eateries; rooms well sound proofed; helpful staff who made one feel welcome. Negatives: Our room was a bit snug; parking was limited especially during a luau; access to the internet cost $9.95 per day and could not find a hotspot in the hotel.

 
Trip Type: Business Review 3 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)
older hotel but remodeling

nice remodeled room the night I arrived I had a hard time getting something to eat because the hotel bar & restraut closed at 9:00

 
Trip Type: Business Review 4 of 7
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
No (0)
Exceeded My Expectations

I am the person that has to thoroughly research everything before making a decision, in addition to having very high expectations. I poured through several hotel booking websites and spent many hours looking for a hotel that would be in a price point that was acceptable to my company's expense account. I reserved the hotel with some hesitation, thinking that the rates offered would not produce a hotel to my expectation. Boy, was I wrong!!! Every aspect of this resort exceeded my expectation! The hotel was very fair when I had a last minute travel interruption that changed my original scheduled stay. And from the time of check-in to check-out, every person on their staff was helpful, friendly, and professional. The room was exceptionally clean, was very nicely furnished, and the view was much better than what I expected for "Partial oceanview" (even had a nice balcony). I would have sworn I was in a five star hotel and can't imagine I would have been any happier just by paying more money somewhere else. I would definitely recommend this to even the most discriminating traveler.

 
Trip Type: Business Review 5 of 7
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 6 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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good location

we were in a "cottage" which was OK. I suspect the rooms in the tower are better but there weren't any available for the time we were there. It's on the beach, which is nice for the kids.

 

Not Recommended

Trip Type: Business Review 7 of 7
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
5.0
Room Cleanliness
5.0
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Needs Improvement

Breakfast food was not good I would not even go there to eat much less stay again. The new rooms are great with a comfortable bed and very clean. However the common areas, and lobby restrooms are awful. One thing that got us was on check out we were not told that for "self-parking" it was going to cost us $10.00 a day so we incurred that fee on check out. Also there was not enough parking for everyone at the hotel and the adjacent Luau.

 
 
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