Ambassador Hotel

Great hotel for location

Reception was not knowledgable about area. When asked how I should get to Franz Joseph Bahnhof...the reply was "take a cab".. I asked at the U-Bahn information and the answer was simple take Tram D direction to Nusdorf and Tram stopped right in front of Franz Joseph Bahnhof. Tram was by Opera 2 minutes to hotel.

Good value

Good value, room small but very clean. Didn't realize breakfast not included in the price I paid through Hotels.com, so had breakfast my first morning there and was taken aback by the $35.00 cost. One can't possibly eat $35.00 worth of breakfast, no matter what it consists of. Also, although my requested nonsmoking room was likely not smoked in, the smell of smoke from other rooms on the floor permeated the hallway. Perhaps I should have requested a nonsmoking floor, if such things exist in Europe. Otherwise, no complaints.

Best location in down town Vienna

Very convenient located in the heart of down town and easy access to pretty much everywhere. Friendly staff and very prompt.

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Noisy hotel

Hotel was very noisy, construction everywhere.

AMAZING

Extremely luxurious hotel. Everything is beautiful and sophisticated. The room is extremely large and expensively decorated in a classic style. There is a secondary vestibule for coats, etc, and temperature control. The amenities are all very pretty, and smell quite nice. Robes and slippers provided, as well as a wardrobe closet, flat screen tv, etc. The restaurant is amazing and the staff also is quite friendly. I stayed in this hotel in the middle of a month-long venture across Europe, and it was the most satisfying and pleasurable. The hotel is unquestionably worth what it charges, and more. Also, it is located right in the centre of a shopping area, right next to the opera, train stations, theatres, Sacher, and other important sites. The neighborhood is very safe and there are generally always peole around. The Museums Quarter is also nearby, as well as the Christmas market at Rathaus.

great hotel, great location

To see Vienna as a tourist this was a perfect hotel. Great room and centrally located. The only flaw is the front desk staff is out to lunch in terms of being any help to needs of their guests.

vienna ,as well as hotel beautiful but unwelcoming

for a five star hotel I was very disappointed, the rooms were small, the beds smaller and the bedding was sparse. their was nothing luxurious about the room. the hotel staff were not friendly ,they were cold and not at all welcoming or accomodating. Vienna was beautiful but the people were snobbish and not interested in helping tourists at all.

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Great Location

This hotel is great in terms of location and service. Very short walking distance to St. Stephen's cathedral, the Albertina, Hofburg, and other Viennese sights.

The Perfect Hotel in Vienna!

There was nothing about this hotel that I didn't love. The location couldn't be better, the staff is amazingly helpful and friendly and the rooms are fit for a king. I would tell anybody to stay here.

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