Orlando International Airport Hotel & Conference Center
- Recommend
- 40%
from $60.00
Lowest avg. nightly rate
This rate first available on Monday, Nov 17
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Review Details for Orlando International Airport Hotel & Conference Center:
- 41% Recommend
- 2.6 Average Rating
- 79 Guest Reviews
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- All (79)
- Recommended (32)
- Not Recommended (47)
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Recommended
Trip Type: Not Provided Review 1 of 79You get what you pay for
The only reason I booked this hotel was for the very cheap rate. I expected it to be awful. It did not disappoint. The linens were dirty, and beds were only partially made. There were exposed wires. There was a dirty towel on the bathroom floor and the complimentary shampoos were strewn about the floor of the bathtub (which was amusing more than anything else. Looked like the maids did a drive-by cleanup.) I made the mistake of going barefoot into the bathroom and the floor was quite sticky. That being said, the service was excellent. The front desk staff was very helpful and nice. I'm sure they would have been glad to fix what they could in the room, but we were not very concerned, as we only were there for six hours. The bed was comfortable and the shower worked. I wouldn't stay there for a week-long vacation or anything, but to crash before a day of flying, it's perfect.
Recommended
Trip Type: Overnight Stay Review 2 of 79Great for sleeping
It's nothing special,but it did the job for us. The Consierge was very nice, but it was just a plain hotel.
Recommended
Trip Type: Not Provided Review 3 of 79Outstanding Hotel
I liked the quiet and serene atmosphere of this hotel. My room was large, clean and the bed very comfortable and everything worked. I felt very safe there, which is a big consideration for an elderly female traveling alone. I would not hesitate to stay in this hotel again or recommend it to a friend. The hotel staff I came into contact with could not have been more helpful or friendly. There was a slight delay in the shuttle, but when I called and reported it they sent a different shuttle for me immediately, which I greatly appreciated. The price was fair for what I received.
Recommended
Trip Type: Overnight Stay Review 4 of 79Exceeded Expectations!
Myself and 7 others stayed here on a layover while waiting to go on a cruise. I was not sure what we had instore for us, due to some of the past reviews we read "after we booked". So we went with an open mind, and was extremely satisfied! The hotel lobby and coridor was beautiful! The hall way up to our rooms was a little warm, but who cares, it's a hall way!! The rooms were "hotel rooms", nothing at all wrong with them and nothing bad to say at all! I am very pleased with the very small amount we paid for the rooms in comparison to the beauty of the hotel! We would stay here again!
Recommended
Trip Type: Overnight Stay Review 5 of 79Guest did not leave a comment.
Not Recommended
Trip Type: Not Provided Review 6 of 79Disgusting bedsheets
I had to smell the pillow cases because it wasn't looking clean, so realized it hasn't been washed, I could feel a durt smell coming from those pillow cases, then I had to smell the bedsheets whitch also stink, I could't stop and went to ck toilet seat bow and you could see prints from someone's butt and to get worst towells had diferent smells from each towell!?
Not Recommended
Trip Type: Not Provided Review 7 of 79Needs major improvment
I would not recomend this hotel. The room was dirty and the toliet would not flush! The towles were so thin you could almost see through them. I asked for a wake up call but did not receive one.
Recommended
Trip Type: Overnight Stay Review 8 of 79Best price
This hotel is convenient to the airport and has a shuttle bus that goes every half hour, so when you have an early flight it is great. There is no food available but a good local restaurant just a 3 minute walk up the road. The pool was too cold to swim in, but not a big deal since we were there just for an early flight. The place is not up to date with internet service etc. and it is very middle of the road, but again, for an early flight it is the cheapest hotel in the area.
Not Recommended
Trip Type: Overnight Stay Review 9 of 79Stay Elsewhere
I thought this was a great deal...until I got there. They lack customer service and are extremely rude. I had to wait close to an hour for the shuttle when they are only 2 miles away from the airport. All in all, pay the extra money for a better hotel.
Not Recommended
Trip Type: Not Provided Review 10 of 79Needs alot of improvement
Very dissapointed
Not Recommended
Trip Type: Overnight Stay Review 11 of 79Where is it?
Since it is a misspelling of the Sheraton chain no one at the airport or the car rental agency had heard of it. The Google Map was not helpful because of the one-way streets, freeway and toll road. The sign had just been changed. The problem as I saw it in daylight was that from most places you " couldn't get there from here."
Not Recommended
Trip Type: Overnight Stay Review 12 of 79Location and price helped
Proximentry to airport was best thing about hotel. Price also helped since I just needed place to sleep for night. Room smelled musky and dirty sheets on bed.
Not Recommended
Trip Type: Special Event Review 13 of 79Stay Elsewhere
The room did not appear to have been thoroughly cleaned before my stay. A used washcloth was on the sink and the had soap was used. Rooms need renovated desperately. Bathrooms are scary.
Not Recommended
Trip Type: Not Provided Review 14 of 79Needs Inprovement
The entrance is the best thing this hotel has going for it. Once you get past that, the rooms are in definite need of a makeover and cleaning!
Not Recommended
Trip Type: Overnight Stay Review 15 of 79Rude Staff - Needs Inprovement
The staff was very rude and not helpful. We waited over an hour at the airport for the complimentary shuttle. During the hour wait, we called the hotel 6 times to verify the shuttle was coming. The first 5 times, the hotel advised us "the van was on its way" and one time even said that there were "mechanical problems." We verified we were in the right location multiple times. The hotel supervisor on duty told us if we don't see the van in the next 5 minutes to give the hotel a call back. We waited for 10 more minutes and proceeded to call the hotel, twice, however, no one answered the phone. We ended up having to take a taxi to the hotel. When we got to the front desk to complain about the service and ask that they at least reimburse us for the taxi ride, they told us it was our fault for not waiting. We left a message with the manager of the hotel and he told us after researching it, we had waited at the wrong location and, therefore, it was our fault. Despite being at the location the staff told us to be at and that they confirmed was the correct location multiple times, now the hotel is blaming us and refusing to reimburse the taxi cost. This entire problem could have easily been avoided by a competent and helpful staff, and could have been resolved simply by a reimbursement, but the hotel has continued to refuse. This is our first complaint posted to hotels.com, after many stays; we do not consider ourselves quick to complain.
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