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Best Western Casa Linda Inn, San Antonio, TX

Best Western Casa Linda Inn

Star rating: 2.0 of 5
8818 Jones Maltsberger Rd
San Antonio, TX, 78216
866-539-0036
Average Rating
3.5
Recommend
62%
8 Guest Reviews

from $92.00

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Review Details for Best Western Casa Linda Inn:

  • 0% Recommend
  • 2.0 Average Rating
  • 1 Guest Reviews
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0

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All Trip Types
(8 ratings)
Average Rating 3.5 of 5
Business
(1 ratings)
Average Rating 2.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 5.0 of 5
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(0 ratings)
Average Rating 0.0 of 5
All Others
(6 ratings)
Average Rating 3.5 of 5

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Not Recommended

Reviewed by Jason from Memphis on January 28, 2007 Trip Type: Business Review 1 of 1
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Needs Improvement

The cleanliness of this hotel was ok, but the service was pretty awful. My main complaint was the shuttle service. The hotel advertises a free shuttle to and from the airport; however, when I called to have them pick me up they seemed confused. I waited about 45 minutes and called them three times after giving up and taking a taxi. The cab driver explained that this hotel is notorious for leaving customers at the airport and he frequently has to drive guests to the hotel. When I arrived, the staff was pretty rude about it, and was pretty defensive about the whole thing, even though I didn't even bring it up when I arrived for check-in. Despite these problems, the hotel was relatively clean and the breakfast in the morning was pretty good as hotels go.

 
 
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