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Quality Suites - Universal Studios, Orlando, FL

Quality Suites - Universal Studios

Star rating: 2.0 of 5
7400 Canada Ave
Orlando, FL, 32819
866-539-0036
Average Rating
3.0
Recommend
56%
34 Guest Reviews

from $59.00

Lowest avg. nightly rate

This rate first available on Wednesday, Jun 10

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Review Details for Quality Suites - Universal Studios:

  • 0% Recommend
  • 2.5 Average Rating
  • 2 Guest Reviews
Hotel Service
1.5
Hotel Condition
2.5
Room Comfort
3.0
Room Cleanliness
3.0

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All Trip Types
(34 ratings)
Average Rating 3.0 of 5
Business
(6 ratings)
Average Rating 3.2 of 5
Romance
(2 ratings)
Average Rating 2.5 of 5
Family
(15 ratings)
Average Rating 2.7 of 5
With Friends
(1 ratings)
Average Rating 5.0 of 5
All Others
(10 ratings)
Average Rating 3.3 of 5

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Not Recommended

Reviewed by a hotels.com guest on November 7, 2007 Trip Type: Romance Review 1 of 2
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Could Be Great

Nice Hotel, but it needs work. The staff is minimally trained. We arrived at 2:30, even though the check-in was 3:00. An individual was in front of us, who was clearly upset. He finally was checked in. We approached and the clerk told us we would have to wait, as the check in time was 3. She also stated that the individual before us had been waiting since 11. Management was checking to see if the maids had cleaned another room. Now this is off season, and the hotel clearly was half booked. We got our room shortly and it was fine. Seems to me, that a half full hotel would know which rooms would be open. I also called later that night to ask where the ice machines were, the clerk said, I don't know. I asked him to find out and he did.......... It could be a great hotel, but the management has challenges.

 

Not Recommended

Reviewed by macdabookie from jacksonville,fl on November 7, 2007 Trip Type: Romance Review 2 of 2
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (2)
No (0)
horrible stay

the elevators were broken, we were on the 5th floor and my brother was on the 7th floor...hotel parking were horrible, ther weren't enough parking for all the guest, we had to park away from the hotel and walk back to the hotel which was very dangerous.

 
 
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