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The Ritz-Carlton Chicago (A Four Seasons Hotel), Chicago, IL

The Ritz-Carlton Chicago (A Four Seasons Hotel)

Star rating: 5.0 of 5
160 E Pearson Street
Chicago, IL, 60611
866-539-0036
Average Rating
4.9
Recommend
92%
24 Guest Reviews

from $325.00

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This rate first available on Sunday, Dec 13

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Review Details for The Ritz-Carlton Chicago (A Four Seasons Hotel):

  • 100% Recommend
  • 5.0 Average Rating
  • 3 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.7
Room Comfort
4.7
Room Cleanliness
5.0

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All Trip Types
(24 ratings)
Average Rating 4.9 of 5
Business
(2 ratings)
Average Rating 5.0 of 5
Romance
(9 ratings)
Average Rating 4.9 of 5
Family
(3 ratings)
Average Rating 5.0 of 5
With Friends
(4 ratings)
Average Rating 5.0 of 5
All Others
(6 ratings)
Average Rating 4.8 of 5

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Recommended

Reviewed by a hotels.com guest on July 22, 2009 Trip Type: Family Review 1 of 3
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Recommended

Reviewed by a hotels.com guest on June 29, 2009 Trip Type: Family Review 2 of 3
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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It will spoil you!!

We had a wonderful time at this hotel. The room was beautifully appointed and the view was fantastic on the 21st floor. Staff was very helpful. Food was fantastic.

 

Recommended

Reviewed by a hotels.com guest on April 2, 2008 Trip Type: Family Review 3 of 3
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Hotel that's family-friendly but staff can be too busy!

The Ritz Carlton Chicago is a Four Seasons Hotel now. It was completely up to expectations, although there were a couple of dings during our recent stay in March 2007. They are so nice to kids - they have a nice toy wagon on check in; they put a mini fridge in our room so that we could keep kiddie snacks chilled. They were terrific at accommodating kids' food allergies. The property is still very nice. They accommodated an early check in. There's a kids playground across the street! The dings are minor, but I will note them: (a) concierge did not follow through on promise to steer us to kid-friendly events, but sent us a weblink that was not too helpful for us to look on our own; (b) pool is in the spa, and they kick kids out when "family" hours are over (5pm on weekdays); (c) Sunday breakfast in the Cafe restaurant, before the brunch hours, was absurdly expensive and service was absurdly slow (I think there was 1 server)... $100 for 3 adults and 2 toddlers, and took over 30 mins to get our food (oatmeal and french toast).

 
 
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