If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Milner Hotel, Boston, MA

Milner Hotel

Star rating: 2.0 of 5
78 Charles St S
Boston, MA, 02116
866-539-0036
Average Rating
3.4
Recommend
64%
153 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

Select a Room & Rate Price Match Guarantee

Review Details for Milner Hotel:

  • 62% Recommend
  • 3.4 Average Rating
  • 56 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.3
Room Comfort
3.1
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(153 ratings)
Average Rating 3.4 of 5
Business
(43 ratings)
Average Rating 3.0 of 5
Romance
(17 ratings)
Average Rating 3.8 of 5
Family
(12 ratings)
Average Rating 3.7 of 5
With Friends
(25 ratings)
Average Rating 3.8 of 5
All Others
(56 ratings)
Average Rating 3.4 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 4 Previous Previous
Trip Type: Not Provided Review 1 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Charming hotel in the heart of Boston

Loved the charm of an older building and the location was great! Also, the staff were very friendly & helpful. Great value!

 
Trip Type: Special Event Review 2 of 60
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Needs updating, but great location.

Location is great! The hotel is clean, but desperately needs updating. The room was small, but we expected that, and the hotel is an old one which does give it charm. Overall, we loved the location and the continental breakfast offered was nice, but the hotel does need updating.

 

Not Recommended

Trip Type: Special Event Review 3 of 60
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Small room.

The room was clean but very,very small. It is not big enough for two people. Staff was friendly.

 
Trip Type: Not Provided Review 4 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Small, but clean

After reading some of the reviews, we were fearful of arriving and having to book somewhere else. Luckily, The Milner was clean and easy to get to. The room is small, but we hardly spent any time in it. The bathroom was clean and the view was nice. The trucks outside that passed by woke my up; however, my wife didn't hear a thing. Also, some other people we know stayed at a fancy hotel and could hear street noise 9 floors up (we were on the 5th floor). The Milner is very old and it looks old, but has lots of character. It was very pricy for what it is, but I would recommend it to those who aren't going to spend lots of time in their room. We had a great time in Boston even though New Englanders aren't the friendliest people.

 

Not Recommended

Trip Type: Not Provided Review 5 of 60
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Needs Improvement, good location though

Some rooms are very small, great location however, Good breakfast and free internet is useful.

 
Trip Type: Special Event Review 6 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Location!!! Loved It!!!

I would totally stay here again. Yes the room is small, but it is clean and close to both the Green and Orange T. You are between the Theater District and China Town. and a block away from The Boston Commons. Absolutely the best location and for the money. The staff was friendly and helpful.

 
Trip Type: Overnight Stay Review 7 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great Location and Price

We found the room to be small yes but since we had a short stay and just needed a comfortable bed in a clean room with basic needs (coffee maker, hair dryer, quiet) it was perfect. Location was great especially for the price and the room was clean and comfortable. We did not have any problems with noise from other guests even thought our room was right by the elevator. We didn't have breakfast but it looked fine. Would definitely stay again and reception was terrific!

 

Not Recommended

Trip Type: Special Event Review 8 of 60
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Tiny but expensive!

Old hotel, tiny rooms, poor service, no parking. Not happy!

 
Trip Type: Not Provided Review 9 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Good Little Hotel

Small rooms, but a great location. The staff was very helpful. Good for a quick trip to Boston.

 
Trip Type: Not Provided Review 10 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 11 of 60
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Tiny Room - Bathroom not "Private."

My room was very small, but for the price and location, and the fact that I was only spending one night, it was managable. My only disappointment was the lack of a door for the bathroom. A visitor -- or me -- trying to use the facilities would no privacy whatsoever. I actually had to walk out of the room to give my visitor privacy. If I do return, I will attempt to verify privacy issue before booking.

 

Not Recommended

Trip Type: Overnight Stay Review 12 of 60
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
There's better out there

Great location. Room was small. Air conditioner didn't work properly.

 
Trip Type: Not Provided Review 13 of 60
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 14 of 60
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 15 of 60
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Reasonably Priced for Downtown Boston

We spent a week taking in the town using a 7 day transit pass - one nice feature is that the hotel is convenitently located near several stations - the Med Center Orange Line station is less than a block away. Easy to get to the north or south stations/downtown crossing, etc. We went everywhere, Lowell, Plymough, Lexington/Concord, via public transit/commuter rail.

 
 
Next Next Page 1 of 4 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.