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Milner Hotel, Boston, MA

Milner Hotel

Star rating: 2.0 of 5
78 Charles St S
Boston, MA, 02116
866-539-0036
Average Rating
3.4
Recommend
64%
153 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

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Review Details for Milner Hotel:

  • 51% Recommend
  • 3.0 Average Rating
  • 43 Guest Reviews
Hotel Service
3.2
Hotel Condition
2.9
Room Comfort
2.7
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(153 ratings)
Average Rating 3.4 of 5
Business
(43 ratings)
Average Rating 3.0 of 5
Romance
(17 ratings)
Average Rating 3.8 of 5
Family
(12 ratings)
Average Rating 3.7 of 5
With Friends
(25 ratings)
Average Rating 3.8 of 5
All Others
(56 ratings)
Average Rating 3.4 of 5

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Trip Type: Business Review 1 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good hotel for the price

I stayed here for only one night. The front staff was really nice and cared about taking care of my needs. They also have a free complimentary breakfast! The room itself was really good, it was clean and proper. They have anything you'll need if you're planning to be there for a night or a few nights. If you're ok with staying in a bit a smaller room but fully furnished and actually like nice people being around you, stay here.

 
Trip Type: Business Review 2 of 44
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 3 of 44
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 4 of 44
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Old Hotel

Hotel is in need of restoration, windows face shaftways, BUT it was clean, comfortable, centrally located, people were very nice, continental breakfast was available. It was pretty expensive but I heard that's to be expected in Boston.

 

Not Recommended

Trip Type: Business Review 5 of 44
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
3.0
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Rude unhelpful management refuses to compensate for noisy room

Window had a large hole in the insulation and thus the room, which was right over a busy street, was really noisy at 2:30 in the morning. Ended up moving to a different room which was fine, but the hotel manager refused to give me any sort of compensation or even pay for my parking, which was $42 dollars, and was extremely rude.

 

Not Recommended

Trip Type: Business Review 6 of 44
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (2)
Nightmare

Would never go near this hotel ever again

 
Trip Type: Business Review 7 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel!

Safe and clean hotel. Conveniently located next to Tufts University School of Dental Medicine. Excellent location and friendly service.

 
Trip Type: Business Review 8 of 44
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good room, nice price

I stayed in a standard room which was a full bed. It reminded me of old hotels in Europe. I didn't get the twin bed size because I was staying in Boston for a few nights and wanted more room. My room was very and comfortable and I looked forward to crashing after a day of meetings. The night concierge was very personable. The check in person was not. The check out person was very pleasant as well.

 
Trip Type: Business Review 9 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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price is right, location a bonus

Small, adequate rooms - comfortable bed, large bathrooms, and quiet! Staff friendly and helpful, and location is safe and in the heart of Boston.

 

Not Recommended

Trip Type: Business Review 10 of 44
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great if you don't plan to sleep

Thin walls and slamming doors are not a good combination. I left one night early because I needed to sleep.

 

Not Recommended

Trip Type: Business Review 11 of 44
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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never again

I've been doing business traveling for 30 years, this is definately the worse. Room was way too small, bed was only 39 inches wide, no lights in bathroom, the toilet was up against the side wall, very uncomfortable, the window however small it was, you could not see through because of the dirt. Hallways very narrow, noise travelled. Had to get myself drunk so I could get to sleep. You are not doing yourself a favor by posting this sub-par youth hostel.

 
Trip Type: Business Review 12 of 44
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great for visits that don't require the room to be part of the experience

Hotel is clean and the staff (college kids) is attentive. The rooms are very small. If the room is part of the exprience, you should not go here. If the room is simply for sleeping, its good bet. Location is good, next to the New England Law School and across the street from four or five resturants.

 
Trip Type: Business Review 13 of 44
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great quaint hotel

Many reviews site the small rooms as a major knock on this hotel. However, I found the rooms to be big enough and very comfortable with myself and one other. They were clean and good. Recommended.

 
Trip Type: Business Review 14 of 44
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Coudn't be more basic

Basic lodging, good location...nothing more.

 

Not Recommended

Trip Type: Business Review 15 of 44
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (0)
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Guest did not leave a comment.

 
 
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