Millennium Biltmore Hotel Los Angeles

Great Experience

The Biltmore is a masterpiece. A classic hotel that has a story to tell on the history of LA.

Gracious and lovely. Comfortable too!

I love this hotel. The beds and linens are just dreamy and the service is always top-flight.

very disappointed

4 times our key did not work right after they gave us. At least 6 rooms setting are different. If yo u do not like your room lay out please change it. Some are much better than others. Some have LCD TV and some don't. If they tell you all the rooms are the same or there is no more room left, they lie. They did that do me.

Treasure

This hotel is a historic treasure not only for the events and history that ha taken place here, but also the beauty. I enjoyed walking around and seeing all of the themes in various rooms throughout the hotel. The service was impecable, no sooner did I request something was it to my room. Courteous, polite, the customer is #1.

Wonderful Hotel with Great Character!

Outstanding downtown location hotel with great character. Hotel is definitely not modern which is what I loved about the place. The property and rooms have a lot of charm and are very comfortable. Customer service has been great as well. Have stayed here several times since and will keep going back.

Guest did not leave a comment.

Great value, lots of character

Historic old hotel in great location. Big savings over others I considered for my 4 night convention stay. Read mixed reviews prior to arrival, but was pleasantly surprised. My overall experience was great. Friendly staff, no lines to check in or out. A/C, plumbing, cleanliness, noise, linens, etc were all top rate, even the room service pizza was delicious. Close to convention center, and there were always cabs available. Only negative was that I was a long distance from the elevator in this large property since I requested a view. My corner room was nice, but it was down several corridors from the elevator.

Guest did not leave a comment.

So Disappointed I didn't stay the entire length of my prepaid trip

This hotel might have been "THE" place to stay in the early 1900's, however, I was truly disappointed. The television must have been a 17" television. The hotel is conveniently located near a Metro stop which made getting around the city easy. It was also convenient because I was registered for a meeting being held on the property. I called some friends living in LA and stayed with them after the first night even though my entire stay was prepaid. I would not recommend the location if you prefer modern properties.

Guest did not leave a comment.

Paid a ton to park

Attended a conference being held AT the hotel and was happy to see the conference had a parking stamp...then I found out the parking stamp, which provided a 50% discount on fees, was only for people parking there for the day. Those of us who were staying in the hotel and using their garage were out of luck.

Guest did not leave a comment.

Needs substantial improvement

I have stayed at this hotel before. I expect an old hotel like this to have certain inconveniences. However, I expect it to be clean. My room was not clean, the lampshades were torn and battered, the floor had been carelessly vacuumed and in all was unacceptable. Moreover, they were filming an episode of "Castle" in the bar. That's OK, but the lobby bar on the lower level was totally congested and had tables set up for antoher event - no room for guests. I gave up and went to the pan-asian restaurant and had what is possibly the worst sushi meals of my life, with indifferent unfriendly service to boot! I would not visit this again.

Guest did not leave a comment.