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Chancellor Hotel on Union Square, San Francisco, CA

Chancellor Hotel on Union Square

Star rating: 3.0 of 5
433 Powell St
San Francisco, CA, 94102
866-539-0036
Average Rating
4.5
Recommend
95%
549 Guest Reviews

from $145.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Chancellor Hotel on Union Square:

  • 99% Recommend
  • 4.6 Average Rating
  • 90 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.4
Room Comfort
4.4
Room Cleanliness
4.6

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All Trip Types
(549 ratings)
Average Rating 4.5 of 5
Business
(115 ratings)
Average Rating 4.4 of 5
Romance
(136 ratings)
Average Rating 4.5 of 5
Family
(40 ratings)
Average Rating 4.4 of 5
With Friends
(90 ratings)
Average Rating 4.6 of 5
All Others
(165 ratings)
Average Rating 4.4 of 5

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Next Next Page 1 of 7 Previous Previous
Trip Type: With Friends Review 1 of 92
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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perfect location & value

First of all, loved the fact that they didnt "sock-it-to-you" on the parking-got the package with off-site parking but since it was raining when I arrived upgraded to valet with in/out privleges for a few bucks more. The staff was great! Coffee and cookies available all day & nite long in lobby was nice touch. Was close to all my favorite restaurants & transportation options.(right on cable car route) Rooms a bit small but very comfortable. Our 2 twin room had a walk-in closet so that worked great! Would stay here again without hesitation.

 
Trip Type: With Friends Review 3 of 92
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Nice Smaller Hotel

The Chancellor Hotel is charming with very friendly staff for the most part. Excellent pricing which includes parking just around the corner. Room service is pricey. Disappointed that the front desk personnel had no knowledge of local theaters. Also, the gift shop attendant was less than helpful when requesting a newspaper.

 
Trip Type: With Friends Review 5 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
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Good price for great location

Got an affordable rate that included parking a block away, which is a premium in the area. Hotel is in a great location on Union Square, staff was very helpful, and we received coupons for the in-hotel bar and restaurant, as well as the local Macy's. Only downfall is the lack of A/C, but it's rarely needed in SF. Room was not big, but it was big enough.

 
Trip Type: With Friends Review 6 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great value

The room was clean and comfortable. The hotel was located on Powell Street where you could walk to many of San Francisco's attractions or you could hop on the Cable Car which runs in front of the hotel. The staff was outstanding. They met all our needs and seemed to enjoy doing it.

 
Trip Type: With Friends Review 7 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (2)
No (0)
One stop shop; all you'll ever need

The Hotel was outstanding! Clean nice room directly on Union Square. The staff was very friendly and helpful. we were able to book trips, buy transit passes and maps and obtain all the information we needed for our 4 day stay in San Fransisco. I highly recommend this hotel!

 
Trip Type: With Friends Review 8 of 92
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

I was very happy with this hotel and it exceeded my expectations. The location was excellent being 1/2 block away from Union Square and all the shopping. The restaurant served an excellent breakfast. The room was very comfortable and nicely decorated. Will stay again in September upon my return to San Francisco.

 
Trip Type: With Friends Review 9 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent value and nice location

I have stayed in San Francisco many times in the past and this was by far the best value for the money. It was a very nice room--a comparable room is usually double the price I paid. The location could not have been better.

 
Trip Type: With Friends Review 10 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Hotel, Excellent Price

I am a very picky person, and this hotel and the price exceeded my expectations! The room was clean and recently remodeled. The bathroom had a hair dryer, the bedroom had a flat panel new TV. You can not beat the central location right on the cable car line, and the staff was wonderful. I would recommend this hotel for business or personal travel

 
Trip Type: With Friends Review 12 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Couldn't ask for better location!

The location is great-steps away from public transportation. The off-site parking garage was not a problem at all. The hotel itself is so charming & the staff was helpful in every way. (Let's not forget the yummy cookies in the lobby!) The ONLY thing I might mention is this: the rooms and the bathrooms are small & tightly packaged: OK for most people but something to take into consideration for those with mobilty problems. As much as we would like to stay again-we would not be able to because of this.

 
Trip Type: With Friends Review 13 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Wonderful Hotel, great price, friendly staff

I book this hotel by reading reviews and the great price I got through HOtels.com. It is small, but for two people you couldn't ask for better hotel. It was centrally located to Union Square. Try the Sears restaurant for dinner, breakfast is great at the Chancellor. Staff is friendly and helpful. Take the Bart from the airport to the Hotel. $8 one way. The hotel can arrange transportation through a shuttle service for the return only $14 per person. We arrived early a.m. and the hotel staff accomodated with a room even though check in isn't until 3 p.m. Area is safe we walked back late at night from the Powell Bart Station which is located only three block away. Thanks Chancellor Hotel for making our stay a great one.

 
Trip Type: With Friends Review 14 of 92
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 15 of 92
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Enough Room for the Buck

This room served its purpose for our needs. We needed a clean place to stay for just one night and close to everywhere we needed to be. There's no air conditioning but there really is no need for it. The ceiling fan was adequate in circulating the cool San Francisco air (stayed in early July). One drawback, the bathroom is really small, but typical of older San Francisco hotels. It's not enough to stop us from staying over again.

 
 
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