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Chancellor Hotel on Union Square, San Francisco, CA

Chancellor Hotel on Union Square

Star rating: 3.0 of 5
433 Powell St
San Francisco, CA, 94102
866-539-0036
Average Rating
4.5
Recommend
95%
549 Guest Reviews

from $145.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Chancellor Hotel on Union Square:

  • 92% Recommend
  • 4.4 Average Rating
  • 40 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.4
Room Comfort
4.1
Room Cleanliness
4.6

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All Trip Types
(549 ratings)
Average Rating 4.5 of 5
Business
(115 ratings)
Average Rating 4.4 of 5
Romance
(136 ratings)
Average Rating 4.5 of 5
Family
(40 ratings)
Average Rating 4.4 of 5
With Friends
(90 ratings)
Average Rating 4.6 of 5
All Others
(165 ratings)
Average Rating 4.4 of 5

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Trip Type: Family Review 1 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location and value

Chancellor is a wonderful small hotel conveniently located in the heart of San Francisco-Union Square. If you drive to San Francisco, be sure to take advantage of the parking option which allows "in and out" privileges. Service is excellent although room was slow/late to be "made-up" the next day. After contacting front desk this was quickly remedied. Disappointed that we could not eat breakfast in restaurant during on our first day. It was reserved for a convention/conference group staying at hotel. However, the full menu was available in bar area and our breatfasts tasted great. We fully enjoyed the dining room on the following day of our 2-day stay. Typical of older hotels, rooms are a bit smaller than new hotels. However, the room was immaculate. And, we do not spend much time in our room anyway. This hotel is an outstanding choice - close to everything including the cable car stop.

 
Trip Type: Family Review 2 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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location location location

my only issue was the room size.way small for a family!!!Other than that it was great.

 
Trip Type: Family Review 3 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
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TOP NOTCH HOTEL

Location is outstanding. Everything about the Chancellor is fabulous for anyone wanting to see all that SF has to offer. Cable cars at front of Hotel,Muni and BART about 4 blocks away. Very attentive and helpful staff. Rooms like most older hotels--small,but very clean,with all of the amenities. Great flatscreen TV. We spent a week in mid August and thought that lack of A/C would be a problem but it was not. Rooms on back side are quieter. Can't be beat for the money!

 
Trip Type: Family Review 4 of 40
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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We Loved the Chancellor !

The Chancellor screams old San Francisco. We loved everything about the hotel except the lack of air conditioning. Sure the Bay Area weather is cool but the rooms only have a ceiling fan and are quite stuffy if you do not open the window. The Muni-Train runs 24 hrs a day right in front of the Chancellor and makes sleeping with the window open difficult. All of the city noises make for a restless night. We chose to sleep with the window closed and put up with the warmth. Our only other complaint was the maids disreguarded the do not disturb sign and cleaned our room anyway and woke us up from a nap when they came in the room without knocking. The food was wonderful and the bar was well priced and quaint. We would stay in the Chancellor again if we wanted to be in the downtown.

 
Trip Type: Family Review 5 of 40
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Room without a view

Great location and the staff tries to provide a comfortable setting. For the interior rooms, need to have one above the 4th floor or one is looking into a wall.

 
Trip Type: Family Review 6 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Classy Little Gem

Close to Union Square. Although it markets itself as being on the cable car line (it is), it's impossible to catch one (they're too crowded). Didn't eat at the restaurant which is only open until noon but they do have room service. I liked it because it was small, quiet elegance, and not flashy like the Westin St. Francis. Room was comfortable with a nice view. Nice flat panel TV. They did charge for movies and no continental breakfast but I like my Starbucks in the morning which was right across the street!

 
Trip Type: Family Review 7 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Amazing: Bang for your Buck!!

This hotel was in the perfect location and was very clean and quaint. The staff was very friendly and accomodating. The comfort in the room was a plus and the decor was really nice. I would definitely reccomend and stay here again. No questions asked.

 
Trip Type: Family Review 8 of 40
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great room for the money

This hotel is in a great location - many restaurants nearby. Room was small, but certainly nice.

 
Trip Type: Family Review 9 of 40
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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Charming older Hotel

You get the impression of being in the 1950's. Small rooms but quaint, updated furniture and comfortable bed. You have to park off-site at 26 $ per day (to be expected in Union square). No Ac in the room but ceiling fan quiet and effective.

 
Trip Type: Family Review 10 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 11 of 40
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
4.0
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no AC in the room

old building, no AC in the room

 
Trip Type: Family Review 12 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Great hotel and wonderful location!

I went on a trip with my mom and the hotel was classy, elegant, and very nice. Great location and area! The only complaint is the room six is a tad small for two people who are maybe not a couple. The twin beds are so close together. However, the hotel experience was wonderful and highly recommended for San Francisco!

 
Trip Type: Family Review 13 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Best Hotel Deal around Union Square

The hotel rate we got through Hotels.com was simply super with the Price Match Guarantee. A few days before our trip to San Francisco, Hotels.com sent us a summary of our hotel reservation with the confirmation #, address, check-in & check-out times, etc. and even the weather forecast during our stay. The Chancellor Hotel is diagonally across Union Square in a very convenient location. The cable cars are just outside the front door. The hotel check-in process was really short and sweet as they were already waiting for us. The room although a little small was very clean, well decorated and nicely furnished. The hotel staff was very friendly and very accommodating. Hotels.com and the Chancellor Hotel is a winning combination for us and we'll definitely go back.

 
Trip Type: Family Review 14 of 40
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel at a great location

We had no idea what to except from the hotel, since it was our first time there, but its exactly as what you see online. The room we stood in was nice, clean and had a good view of the city. We were surrounded by other buildings so we didn't see much of the street, but once we walked out, we were right in the middle of everything we needed. The cable car was just a couple of blocks down along with Market St (the main shopping street). All the great attractions are only a couple of miles away, if that. The bed was comfortable and we got a flat screen T.V. We did have to park about a block away from where we stood, since there's no parking, but it wasn't bad. I would definitely recommend anyone to stay at the Chancellor Hotel.

 
Trip Type: Family Review 15 of 40
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very cozy

I have nothing but good things to say about the hotel. It is very conveniently located. The hotel is very clean with a very friendly staff. I've read reviews before I booked it and people kept saying the rooms were too small. I had no complains. It actually had a nice big closet where you can put your clothes and luggage. How big of a room one needs?!? It was a very cozy and clean room. That's all I needed and the deal included garage parking which is right around the corner. Thank you!

 
 
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