Hotel Arts

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Gorgeous hotel

Hotel Arts was beautiful and sleek, very comfortable room, although the heater was a bit loud. Very nice amenities and in a central location in downtown Calgary.

Bad service combined with a very uncleanly room

We chose this hotel to stay for our last night in the Calgary/Banff area. After a great stay in Banff, we decided to spend our last day in downtown Calgary to get a feel for city. Our room was on the 2nd floor: Mold and grime in the bathroom, paint peeling off the ceiling, flies in the room, hairs in both bed linens, and a cold water shower before catching our 7AM flight. This is not an exaggeration! Complained to front desk, and they said would call me and refund half of my money. Never heard from them....called them 2 days later and was told it would be taken care of. To this day, no one has contacted me. The ironic thing, for a hotel that calls itself "Hotel Arts" and has a Arts inspired theme.....there was not a single piece of artwork in our room!! The furniture all looked second hand, scratched and damaged! Never bothered with writing a review of a hotel until this experience. I highly discourage anyone from staying here...it was a real let down to an otherwise great week in Alberta.

Very Friendly Staff

We stayed in luxury rooms - it was in the 12 story tower part which may have been better than the 3 story wings. The rooms were a nice size, but darkly decorated. Needed more lamps! Sliding glass doors to the street were quite sound proof. Staff was SO polite and helpful! Restaurants were amazing and highly rated locally. Decor was cool - kind of W-hotel-ish. Negatives: no fridge nor safe in the room, but the front desk had safes. Valet parking was a steal for Calgary $15 a day, when people pay up to $30 a day to park for work there! Only 4 blocks from great shopping and restaurants. Fabulous after work gathering around the pool/social scene. Construction on the property is building 7000 sq ft of retail/ballroom space - will be nice!

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First Class

Hotel Arts is a fabulous place to stay. The service was top notch. Everyone was so friendly and helpful. I would definitely recommend this hotel to everyone for their stay in beautiful Calgary.

Pluses and Minuses

The Hotel Arts is a remodeling of a prior hotel. Construction is going on for a new addition (should be done before year's end). One bar was good, but the poolside extension of the other restaurant seemed to have a lack of wait staff to support it. Personally, I appreciate being able to order breakfast via leaving a checklist card on the door before I go to bed - this was available the first night I was there, but not the second or third nights. Music was playing by the pool past midnight my first night there, but it was halted the moment I spoke with the front desk. The chandeliers were very artistic and funky. The lobby was artistic and funky as well. Each room was different - I stayed there with members of my family in all different rooms. The bathtub in my room was difficult to step into - it was "tall", and required me to lift my leg high to get into it. This was not a major problem for me, but for someone with leg problems (like, say, my mom) it would require a change of room. The water in the shower - at 11 am on a Friday - went completely away. Not sure why that was, and it only happened once. So in that, I have mixed reviews about this hotel. For the price I paid, I would have rather stayed at a different downtown hotel. I will not stay there again.

Dim!

Interesting art pieces throughout the hotel -- thankgoodness the art wasn't IN our room. It was soooo dimly lit that we wouldn't have been able to see art in our room! VERY comfortable bed and bedding, nice bathroom.

Rooms to small

Rooms to small, excelent staff

A feast for the eyes

The decor in the hotel is fabulous! Interesting artwork, furniture and finishes with every detail well though out. The location was great, just a short walk to the strip with restaurants and shops.

Very trendy and art deco

Hotel Arts is a great place to stay. They're still doing renevations so it's not entirely complete, but the part that is finished is beautiful. The Raw Bar restaurant is pricy, but very good. The pool area is immaculate...very trendy. The rooms are also trendy and elegant. My only complaint is the noise that was heard throughout the night coming from a bar on the street adjacent to the hotel. Also, it would have been good to know that valet parking (which is the only type of parking they currently have) was $14 for one night.