Sheraton Maui Resort & Spa

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beds too small

the beds were too small ,i don't think they were queen size. There was supose to be robes in the rooms there were not .i stayed there a whole week out of those days 3 days i had to ask them to clean our rooms. I had 2 rooms I was with very dispointed.

Beautiful Hotel

The Sheraton was very beautiful, the staff was awesome and the location excellent! I would definetely stay there again and recommend it to anyone.

Need Improvement

For the price of the hotels, you pay for what is available in the resort. in addition, there are additional hidden fees for $25/day for parking and internet access that are not an option. The room is big but need major upgrade especially the bathroom, small and very old fashion style. The water pressure in the shower is very weak and unpleasant.

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This hotel is the one for you.

They treated us like royalty. You are right on the beach. Plenty of things to do and Lahina is 5 minutes away.

Perfect, Perfect, Perfect

We got an amazing rate and were upgraded to an ocean view room. The hotel was perfect, the pool was perfect, our room was perfect, our view was perfect and I loved that we were steps away from great snorkeling, kayaking, sailing, eating, shopping, and beaches. The hotel was new, well designed, well appointed and the pool was huge and beautiful! The gym equipment was great and I really liked that parking and local calls were included in a reasonable, low daily fee. I also liked receiving a lei upon arrival, it just made the whole stay that much more welcoming. I couldn't rave enough about our experience, it was 5 stars all the way.

This property has seen it's better days

Extremely over priced for the quality of this hotel. It needs major renovations and work. Also, the pool is almost unusable since it's not heated. The staff was pleasant, but not a lot of flexability with some of the people hosting in the restaurants. The hotel has you wear wrist bands to show you are staying there, but they never ask to see a room key so the bands are worthless since anyone can get one. Our room had paint peeling off, the carpet was filthy and really dated. People were smoking on there balconies and we complained but nothing changed. It is a non-smoking property. this is far from a 4 star property.

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