Residence Inn By Marriott Cleveland Downtown

great location

We went to a cavs game, location of hotel was great we walked. Very clean and comfortable.

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Excellent suite

We saved so much using hotels.com. The suite was huge and incedible. It was bigger and nicer than some apartments I've lived it. The fully stocked kitchen was unexpected. The quality of the bedding and even the shower curtain was amazing. We would definately stay there again.

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Perfect Hotel for seeing a concert!

The Residence Inn in Downtown Cleveland exceeded my expectations, perfect location right next to everything, I didn't have to move my car once. The room was very large and very clean, breakfest was amazing as well.

Great room for Price - Service could be better

The room was extremely clean and was huge for the price. There were plenty of towells and it was in a great location for our Tribe game visit. We were running late for the game and the staff let us park first without checking in. I was excited about this service, until we came back from our hotel and realized this wasn't a norm. The service at the front lobby wasn't so great. My boyfriend was sick and I asked if there was a nearby sundry store or place to pick up meds. He did not offer the cabinet that was locate just behind me. I noticed the cabinet and the meds on my way out later that evening. I wasn't happy with the lobby receptionist. Also when we first checked in, the receptionist made me wait for 3 - 5 minutes before helping me. I was the only person in line but he was typing something on the computer. I'm a big critic of customer service and he wasn't rubbing me the right way. Note to all: Breakfast is only served until 9:30. We were hoping to grab a bite before we checked out at 10:00 and looked at the book with breakfast hours indicated until 10. When I called the lobby to get directions, they mentioned that the breakfast is now open until 9:30. We told them they need to update their book and inform their guests of the change. Other than that, the stay was comfy and the other staff were very friendly.

What a find!

We wanted to be near Progressive Field and reasonably near other downtown Cleve. attractions. Residence Inn will be our first choice from now on. Beautiful room, very comfortable, very clean. Comfy bed, good shower, kitchenette. We booked during a special promo, which made it that much better, but will always look first at this place.

browns vs. colts

hotel was beautiful, had a lot of character. the free breakfast was amazing, belgium waffles, fresh fruit, coffees, pancakes......so much more than we expected. staff was friendly, great location too.

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Spacious suite

Two bedrooms, two bathrooms. That's what we expected. We were pleased with the roomy kitchen with room for four to eat in comfort. The high ceilings added to the feeling of spaciousness.

No good for pets

they carge $100 for the pet in addition to the rugular price for the room!!!

Great location!!

great location for the Indians game. Friendly Staff. Sorry We only stayed one night. Breakfast was Great also!

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