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Four Points by Sheraton Brussels, Brussels,

Four Points by Sheraton Brussels

Star rating: 4.0 of 5
Rue Paul Spaak 15
Brussels, 1000, BE
866-539-0036
Average Rating
4.2
Recommend
94%
16 Guest Reviews

from $105.00

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This rate first available on Friday, Nov 27

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Review Details for Four Points by Sheraton Brussels:

  • 100% Recommend
  • 4.2 Average Rating
  • 6 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.7
Room Comfort
4.8
Room Cleanliness
4.7

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All Trip Types
(16 ratings)
Average Rating 4.2 of 5
Business
(1 ratings)
Average Rating 4.0 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(3 ratings)
Average Rating 4.0 of 5
With Friends
(6 ratings)
Average Rating 4.2 of 5
All Others
(5 ratings)
Average Rating 4.4 of 5

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Recommended

Reviewed by a hotels.com guest on September 8, 2009 Trip Type: With Friends Review 1 of 6
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Recommended

Reviewed by Sanchita D from Livingston on September 7, 2009 Trip Type: With Friends Review 2 of 6
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Great Room for Money

Good front-line staff and good customer care. The hotel is located in a quite corner and was well connected with close by Deli.

 

Recommended

Reviewed by a hotels.com guest on August 5, 2009 Trip Type: With Friends Review 3 of 6
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (1)
Awful directions and hard to find

It took us 2.5 hours to get to this hotel from the train station when it should have taken less that 30 mins. Prior to our arrival I had called the hotel and asked for directions, but all the directions they gave us were incorrect. When we finally got to the hotel the staff did not seem to care that they gave us bad directions. The rest of our stay was better, but we couldn't believe how much time we lost in Brussels due to this delay. Make sure you get good directions!

 

Recommended

Reviewed by a hotels.com guest on July 23, 2009 Trip Type: With Friends Review 4 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Amazing, outstanding, great hotel! Absolutely worth it

Amazing, outstanding, great hotel! Absolutely worth it. Great service, especially the Front Desk Staff. Enjoyed the stay in Brussels.

 

Recommended

Reviewed by a hotels.com guest on March 23, 2009 Trip Type: With Friends Review 5 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Recommended

Reviewed by Paul S from Buffalo on November 4, 2008 Trip Type: With Friends Review 6 of 6
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Pretty Good Hotel, But Some Disadvantages

The room was fairly comfortable. However, the location was a little far away from the old town of Brussels. It is either a 40 minute walk to the old town, or a tram ride and then 2 different metro rides to the old town. The area around the hotel has plenty of shops, restaurants and cafes, and the staff was pretty helpful. Also, though you have to pay for internet in your room, you get one hour of free wifi in the lobby each day. However, the hotel rips you off on telephone calls. Even though I was using an At&t international phone card, which doesn't cost the hotel anything, I was charged 2.75 euros for each call which is ridiculous and in my opinion not appropriate. Never have I been charged for making phone calls through a prepaid At&t calling card. In addition, at around 5 am one morning I was awoken by two crying girls who were screaming and swearing in the hallway outside of my room. It took the hotel staff around 45 minutes to get them out of the hotel, which I found surprising. I thought that the hotel staff should have monitored the hotel better throughout the night to make sure that no one enters the hotel and that there are no people interrupting the stay of other guests. I think that the staff could have done a better job at addressing this morning problem.

 
 
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