If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Chocolat Hotel and Hostel, New York, NY

Chocolat Hotel and Hostel

Star rating: 1.0 of 5
850 West End Avenue
New York, NY, 10025
866-539-0036
Average Rating
2.5
Recommend
36%
72 Guest Reviews

from $33.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

Select a Room & Rate Price Match Guarantee

Review Details for Chocolat Hotel and Hostel:

  • 38% Recommend
  • 2.5 Average Rating
  • 8 Guest Reviews
Hotel Service
2.5
Hotel Condition
2.3
Room Comfort
2.3
Room Cleanliness
3.1

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(72 ratings)
Average Rating 2.5 of 5
Business
(12 ratings)
Average Rating 2.6 of 5
Romance
(3 ratings)
Average Rating 1.7 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(8 ratings)
Average Rating 2.5 of 5
All Others
(46 ratings)
Average Rating 2.5 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous

Not Recommended

Trip Type: With Friends Review 1 of 8
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Didn't get what we booked

We booked a room for four but got two rooms and had too split up. It was fine for two days but i wouldn't want to stay any longer.

 

Not Recommended

Trip Type: With Friends Review 2 of 8
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Needs Improvement

Heating in December would be a good idea, especially if you can't close the window all the way!

 

Not Recommended

Trip Type: With Friends Review 3 of 8
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 8
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 5 of 8
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Needs improvements

Needs new beds. We had very bad nights. Need to cleen the room sometimes (sheet was OK).

 
Trip Type: With Friends Review 6 of 8
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 7 of 8
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good hotel for a low price

This hotel is very good for the price you are paying. It's good for students or for busy travellers who is planning to spend nights in the hotel and all day outside, sightseeing. Will not recomend it for families with kids, but for single travellers or with couple of friends it is exactly what you might need. Not far from the subway, which is a good thing. The bad things are: if you arrive earlier than 3pm, which is check-in time, you are gonna wait, because no matter how tired you are after the flight they are not gonna check you in like a more expensive hotel would. And shared bathrooms are usually busy, so you have to plan your shower very early in the morning or late at night.Other than that, if you want to spend more money on tours than on the hotel, you might as well consider West End Studios.

 

Not Recommended

Trip Type: With Friends Review 8 of 8
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
don't stay here

the room needed a lot of tlc, although it was clean. no trash can or bag in the room. the radiator was stuck on, so it was ungodly hot in the room. the window would not open because there was a window AC unit in it. the AC unit had a three prong plug, and the only outlet as 2 prong. the front desk man in the AM was rude, unsympathetic and not helpful at all. i have stayed in many hostels before, and i will never return here!!

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.