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Chocolat Hotel and Hostel, New York, NY

Chocolat Hotel and Hostel

Star rating: 1.0 of 5
850 West End Avenue
New York, NY, 10025
866-539-0036
Average Rating
2.5
Recommend
36%
72 Guest Reviews

from $33.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Chocolat Hotel and Hostel:

  • 35% Recommend
  • 2.5 Average Rating
  • 46 Guest Reviews
Hotel Service
2.6
Hotel Condition
2.0
Room Comfort
2.5
Room Cleanliness
2.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(72 ratings)
Average Rating 2.5 of 5
Business
(12 ratings)
Average Rating 2.6 of 5
Romance
(3 ratings)
Average Rating 1.7 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(8 ratings)
Average Rating 2.5 of 5
All Others
(46 ratings)
Average Rating 2.5 of 5

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Recommended

Reviewed by a hotels.com guest on October 22, 2009 Trip Type: Special Event Review 1 of 45
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (1)
No (0)
DO IT YOURSELF.

Anything that you want done must be asked for or you have to do it yourself. Want towels? Go down 4 floors to get them. Want your bed made or new sheets? Go down 4 floors and tell them, or do it yourself. Remember that the shower/bathroom is shared with other guests as well as your room so you have to wait in line if you need to use the bathroom. There are plenty of places to eat near by on Broadway and the redline subway is only a block away.

 

Recommended

Reviewed by a hotels.com guest on July 24, 2009 Trip Type: Not Provided Review 2 of 45
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (3)
No (0)
good for the price

The room served its purpose. It was much better than I expected and we really just slept and showered there. The receptionist was friendly.

 

Recommended

Reviewed by Ronald S on September 26, 2008 Trip Type: Rest and Recreation Review 3 of 45
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (1)
Reasonable Price, but money isn't everything

Sink was clogged, but fixed by hotel right away after I asked. Bed had springs that were almost coming out. This should have been checked regularly and replaced as soon as the problem is known. Very quit neighborhood and very close to subway and many restaurants.

 

Not Recommended

Reviewed by a hotels.com guest on May 22, 2008 Trip Type: Not Provided Review 4 of 45
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
Was this review helpful?
Yes (3)
No (0)
Okay room for just sleeping

Staff didn't respond to my pre-stay request for parking garage locations. Paper supplies not well-stocked in the shared bathrooms. Not very clean, but looks like they are working on repainting and upgrading.

 

Not Recommended

Reviewed by a hotels.com guest on March 24, 2008 Trip Type: Not Provided Review 5 of 45
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
needs improvement

Too noisy. I chose the hotel just for sleep. But apparently it couldn't meet my need. It is too noisy both from outside and inside.

 

Not Recommended

Reviewed by a hotels.com guest on February 28, 2008 Trip Type: Special Event Review 6 of 45
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on February 24, 2008 Trip Type: Not Provided Review 7 of 45
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
5.0
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Yes (0)
No (0)
"Needs Improvment"

Air conditioners partially hang from the windows in the middle of winter in this NYC hotel. Thin sheets and a not so clean top blanket insure an even colder night's sleep. Too expensive for the half hearted attempt at a trendy uptown cheap hotel, just cheap instead. Let the buyer beware.

 

Not Recommended

Reviewed by Jesper from Denmark on December 6, 2007 Trip Type: Not Provided Review 8 of 45
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (1)
Only for sleeping...

You do not want to spend any time in your room, they are wery poor. Choos this hostle ONLY if just want you plan to sleep there.

 

Not Recommended

Reviewed by Deb from Alexandria, VA on November 27, 2007 Trip Type: Rest and Recreation Review 9 of 45
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)
OK in a pinch

This hotel was OK, if you can't find anything else. It is cheap for NYC. I would describe the room and amenities as "bare bones". The mattress was very uncomfortable and the sheets were very thin. Otherwise, the walls had fresh paint and the carpet was new. The bathroom was clean and "white".

 

Not Recommended

Reviewed by a hotels.com guest on November 21, 2007 Trip Type: Not Provided Review 10 of 45
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on November 20, 2007 Trip Type: Not Provided Review 11 of 45
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by p from home on November 18, 2007 Trip Type: Rest and Recreation Review 12 of 45
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
ok

My room was a bit scrubby but it was ok. Toilets have been restored not to long ago and they where clean.

 

Not Recommended

Reviewed by a hotels.com guest on November 15, 2007 Trip Type: Overnight Stay Review 13 of 45
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by Chris-HMG from Dallas, TX on November 12, 2007 Trip Type: Not Provided Review 14 of 45
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (1)
No (0)
I was there for 30 min and walked right out!!

WOW! I walked in and walked right out!

 

Not Recommended

Reviewed by Mike from Laguna Woods, CA on November 1, 2007 Trip Type: Special Event Review 15 of 45
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
needs inprovement

Hotel personnel(all young folks, since it doubles as a hostel)all very courteous & tried to help me--BUT--the bldg. is too old and in such disrepair that it probably would be best to demolish it at this point--Much maintenance repair was being done on my floor(to my inconvenience), although it needed to be done.

 
 
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