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Chocolat Hotel and Hostel, New York, NY

Chocolat Hotel and Hostel

Star rating: 1.0 of 5
850 West End Avenue
New York, NY, 10025
866-539-0036
Average Rating
2.5
Recommend
36%
72 Guest Reviews

from $33.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Chocolat Hotel and Hostel:

  • 42% Recommend
  • 2.6 Average Rating
  • 12 Guest Reviews
Hotel Service
2.8
Hotel Condition
2.3
Room Comfort
2.3
Room Cleanliness
2.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(72 ratings)
Average Rating 2.5 of 5
Business
(12 ratings)
Average Rating 2.6 of 5
Romance
(3 ratings)
Average Rating 1.7 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(8 ratings)
Average Rating 2.5 of 5
All Others
(46 ratings)
Average Rating 2.5 of 5

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Trip Type: Business Review 1 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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good location

good place to crash

 
Trip Type: Business Review 2 of 12
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
good spot

close by subway, food around and roof over your head.

 

Not Recommended

Trip Type: Business Review 3 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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Yes (0)
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Needs imrpovement

I stayed at both single rooms and dorm rooms at this place. The dorm rooms either smell like cigaretes or greasy food. When I stayed at the single room for a couple nights, a very rude staff member tried to kick me out as if I were an intruder even though a very kind staff member told me I could stay in that room for two nights. The only good thing about this place is cheap rate. Don't expect anything else.

 

Not Recommended

Trip Type: Business Review 4 of 12
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (1)
It is what it is

This was my first hostil experience. I will never stay in a hostil again but it was probably worth the money in NYC.

 

Not Recommended

Trip Type: Business Review 5 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (1)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 6 of 12
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (3)
No (0)
Affordable & Nice location

The hotel staff were polite and friendly, but the building was old and seemed poorly maintained. I found my bed to be somewhat lumpy and wondered how often bathrooms and hallways were cleaned. Overall, however, I was outside enjoying New York and attending a conference, so the hotel served its purpose: i.e., giving me a safe place to sleep at night. But don't expect great comfort. The room was bare: no desk, no chair, only a bed, bedside lamps, and a TV that didn't work. Nevertheless, I'd stay at this place again if I couldn't find a cheaper place. It is close to the subway (line 1, 103rd st) and only a short walk to Central Park.

 
Trip Type: Business Review 7 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (1)
Great room for the money

The room was adequate for someone traveling on a budget. The staff was nice & friendly. The hotel has great potentiial if they keep it cleaner

 
Trip Type: Business Review 8 of 12
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 9 of 12
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very dirty hotel room

No air conditioning Dirty room profanity on back of door

 

Not Recommended

Trip Type: Business Review 10 of 12
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Doors have peep holes covered with duct tape

The room I stayed in had a hole in the door I'm guessing for a peep hole but it was two way. The worst part is that it was covered with duct tape. When I got up in the morning the tape was falling off and if someone wanted to they could look in at me sleeping.

 

Not Recommended

Trip Type: Business Review 11 of 12
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 12 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
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