Rodeway Inn And Suites

Arrived before 6:00, receptionist told us no rooms downstairs were available. She lied. Saw many vacant rooms downstairs, hotel was about 1/2 full. After slepping lots of gear upstairs, (no elevator) found out beds were not made, room dirty. She moved us to back of property. Room had mold already in the bath. Kid forgot his toothbrush, without looking same lady said, "don't have any". Another person said why don't you look around, she did and found one. No wakeup call in AM. I expected decent customer service for $140. I'll never stay here again.

Well it started off by me having to wait for 15minutes in the front lobby for someone to come to the front desk so that I could check-in. Then when he did show up, he looked at me just waited for me to say something. He never apologized for the wait or greeted me or anything. Once we actually got into our room, I was pleasantly surprised that it was very large and seemed clean. Then, when I got ready to take a shower, I closed the door and to my disgust, there were two dirty, used towels hanging on the hook. I picked them up with another towel over my hand and went to throw them on the ground, and they were so dirty, that they were stiff!! So although the room was large and in an okay location, the rude service and towel incident, left a very very bad taste in my mouth.