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Hotel Monaco Denver - a Kimpton Hotel, Denver, CO

Hotel Monaco Denver - a Kimpton Hotel

Star rating: 4.0 of 5
1717 Champa St
Denver, CO, 80202
866-539-0036
Average Rating
4.5
Recommend
95%
346 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 23

Select a Room & Rate Price Match Guarantee

Quick Facts

  • Check In Time - 3 PM
  • Check Out Time - Noon
  • Babysitting
  • Business Center
  • Fitness Center
  • Internet Access Available *
  • Parking
  • Pets Allowed
  • Restaurant On-site
  • Room Service
  • Caters to couples
  • Caters to families
  • Caters to groups
  • Check-in time is 3 PM

*This amenity may be available only in some rooms or units. Some amenities may incur additional fees.

  • Individual Rating
    5.0

    Guest did not leave a comment.

    Reviewed by a hotels.com guest on November 18, 2009

  • Not Recommended

    Individual Rating
    2.0

    I was excited to stay at Hotel Monaco because I had heard good reviews and like Kimpton's overall commitment to environment and community. Unfortunately, my stay was less than fitting of a 4-star hotel - issues included: - towels with frayed edges and holes and room was tired and dingy (a major renovation is apparently underway) - valet losing (yes, losing) my car for 3 of the 4 days I was at the hotel, requiring me to take taxis to meetings (parking was comped and cab fares reimbursed but I still paid for a rental car that was unused) - attitude of staff when I complained about their inability to deliver my car despite allowing 15-30 minutes advance notice to bring it around (response = "your parking is comped so what's the problem") - checking in my business partner because she was arriving in very late after a long flight and just wanted to grab her key and get to her room only to have her arrive and have to check in again (was later told by front desk that I couldn't check her in and when asked why they took my credit card and allowed me to go through the check-in process, the response was "well, we shouldn't have.") - had IT problems and called help desk for support - the person on the line was clueless ... I had to tell her how to access the email settings ... and told me she would "escalate" the problem because she didn't know how to help me. Two hours later, no return call. When I called help desk again the issue was resolved with 2 easy steps - was expecting an important FEDEX package for a meeting and called front desk to ask if they could bring it up to me as soon as it arrived - waited, waited, waited and in panic checked the Fedex tracking and it had been delivered almost an hour earlier and was just sitting at the front desk. The hotel is supposed to be a shing star in Denver but it appears they are operating off an old reputation.

    Reviewed by a hotels.com guest on November 16, 2009

Description

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Location. Hotel Monaco Denver is in downtown Denver, Colo. The hotel is within two blocks of the 16th Street Mall, Colorado Convention Center, and Wells Fargo Theatre. The Tabor Center, Lower Downtown District (LoDo), and Larimer Square are within five blocks. The hotel is also within one mile of Coors Field, the Pepsi Center, and the U.S. Mint.

Hotel Features. Hotel Monaco Denver features Panzano restaurant, which serves northern Italian cuisine including homemade pastas and fresh seafood. The restaurant includes a bakery, wine cellar, and bar. The hotel's complimentary fitness center is open 24 hours and offers stair climbers, stationary bicycles, and treadmills. The Aveda Lifestyle Spa & Salon is on site, and meeting space spans 4,000 square feet. Wireless Internet access is complimentary for guests who are Kimpton InTouch program members.

Guestrooms. Hotel Monaco Denver's smoke-free guestrooms offer CD players and video games. Rooms feature individualized decor in shades of fiery reds, rich creams, and buttery yellows. Select rooms offer feather comforters (bedspreads) and pillows. Bathrooms feature Aveda amenities.

Expert Tip. Hotel Monaco Denver offers complimentary dog park maps, pet beds, and food and water bowls. Pet care services, including dog-walking and pet-sitting, are available for a fee. Pet goldfish are available upon request to guests without pets.

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