Wynn Las Vegas

Disappointing to say the LEAST!!!

Hotel was unwilling to accommodate even the most basic of guest needs. If you stay in the Tower Suites (and I understand that you have to pay for nicer accommodations but being nickel and dimmed is frustrating)you have to pay $5 for ice (or asking a maid to get some from the service ice for you)...you can't put drinks in the fridge because it's full and you can't take items out (with the hotel knowing you aren't drinking them) but they will gladly bring you another fridge for $25/per day extra. My husband and I were there to watch the F1 Singapore race which aired at 5:00am and the hotel was completely Unwilling to find anyone who would turn the sound on for the race. If you are anywhere near Blush, Tryst, XS expect to hear the bass of the night club in your room till 4:00am. This is a five star hotel...and I've had a better experience at the Flamingo than at the Wynn. I will never stay here again and warn anyone going to Vegas not to go there.

Extremely Dissappointed! Would never rate this a 5 Star Hotel

We booked a Towers Suites room and did not realize several things when doing this: 1) you cannot get Ice yourself, you have to either ask maids to do this for you in the cleaning service area not open to hotel guests or call the front desk and be charged a $5.00 fee for it to be brought up to you. Also - the refrigerator is full of drinks provided by the hotel, which after 60 secs of being picked up you will be charged...but if you would like to put your drinks in the refrigerator, they will bring an extra one up for you for a $25.00 a day fee. We had to resort to putting ice in one of our vanity sinks to keep our drinks (water) cool. We could hear the night club 32 floors up that was open until 4am in the morning, we asked that a racing event be played for us at the Sports Book at 5am in the morning and we were told that it would be, but it was not and we could not get anyone (after talking to the front desk, security, casino employees) to help us out until the last 10 laps of the F1 race when a gentlemen came and flipped a switch to turn on the race. Everyone that worked at this hotel made it clear that they did not care about guest needs, did not care or wish to put effort forth to help accommodate you for fairly reasonable requests. I will never stay at the Wynn again and will encourage others that I book travel for (I am an Executive Assistant) to never stay there. For a 5 Star hotel they act like a 1 Star Business.

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Excellent everything

Pamper yourself in style.

Great experience

I stayed for two nights and was really impressed. The service was top-rate. The room was clean and well-appointed (nice ipod clock radio). Most impressive were the restaurants - we ate at the 2-star Alex which was a meal to remember!

Outstanding hotel

A classy hotel, with excellent accommodations and service. I would definitely choose it again if I were to go back to Las Vegas

Wynn Wins

I thought the service was outstanding...I thought the Casino was great and pretty...if you can call a Casino pretty...The only issue I have is the Buffet it was no different from any other Buffet that you would pay less money for...I loved the salads but everything I had was cold...nothing was hot that I felt should have been hot...but I'm not big on Buffet...other than that it's a Wynn Win.

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Love the experience at the Wynn

It's a beautiful hotel to stay and the Fashion Show Mall is just across the street. Will stay again any tinme.

worth staying when offers available

We went to the Wynn a couple of years ago we was so impress, we made a point to stay here for the first week of our honeymoon, it was good! Just not the fantasy we was expecting, I like the wynn as a hotel (thought Trump was better!) Just don’t believe it’s worth the money The Wynn is an amazing hotel but unless your loaded you feel like you get a little bit ripped off! a lot of the staff are rude, and some need retraining on customer services. It took 9 different people to answer a question. Swimming pool has far too much chlorine and does not go deeper than 3.5 ft also the design of the pool puts you in the shade for much of the day! The buffet was very good, worth ever penny. The lake of dreams (parasol down) is a must for a drink. We went off to another hotel as it had a beach, just for a couple of days but it’s looking a bit drab. Santa Barbara for a few days that was really nice place Another hotel for 2 nights which did not have a casino (wished we had stayed here the whole time while in Vegas) Wynn for last 2 nights, we stayed in room 5935 the carpet was wet where they had just cleaned it, also the air conditioning unit for the corridor was outside our room which made it noisey and the air seeped through the gap in the door frame causing a whistling noise. We would still go back to the Wynn for a couple of days but that would be enough.

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Great Vegas Get Away

Rooms were very spacious, Well designed pool with a good crowd, Over the top luxury even for Vegas.

Beautiful Resort feel for a Las Vegas Hotel......and the shops!

The service,the aesthetics and accomedations, the restaurants and the shops....excellence all around !