Wyndham Chicago

Outstanding hotel

Wonderful staff and a great place to stay!!

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'Request', not a reservation

I was told my reservation was only a 'request'. It took the manager to get me the room I reserved. Beware ot this hotel.

Outstanding concierges!!!!

The staff at the Wyndham hotel is incredible. The rooms are comfortable, they could use some updating. Great room and location for the money. They have the best concierges I've ever had the pleasure of meeting. The concierges at the Wyndham more than made up for anything lacking in the hotel. Thank you Wyndham staff!

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Nice Hotel, Horrible Service

As a business traveler and business owner, I take pride in servicing my clients and understand the importance of providing a strong level of service. I might be able to provide a great service, but by not doing it in a timely mannor or showing a strong sense of customer service, I would lose many of my clients. This hotel was very nice, clean and very under staffed. The staff that was working was kind, but the poor people that work there do not have the tools to reach their potential. The property is obviously managed lean on payroll and should not demand the price with Holiday Inn Service.

Great room for the money and Location

Could not ask for a better price for the hotel and location the for all the shopping we did.

Excellent Stay

Great location, clean, and very friendly staff. Only complaint was the shower didn't drain very well. But, would definitely stay at this Wyndham again.

My favorite Chicago hotel for business.

I love this hotel.

Guest did not leave a comment.

Good Service

Wyndham conducted themselves in a manner that made me feel that they wanted my business. I booked the room through hotel.com and shortly thereafter realized I needed to make a change. Wyndham worked with their partner to help me. This sort of cooperation with an online booking partner is atypical in my experience and indicative of a commitment to customer satisfaction. Sure, a tough economy may have contributed, but I felt that both Hotels.com and Wyndham were sincere in their desire to help me. I also arrived well in advance of posted check-in time to drop off articles I did not wish to carry to meetings. I received a warm reception and they checked me in early to a room that was ready - at 6:00 AM.

Great location, Reasonable Price

Stayed at this hotel many times with all good experiences. My only complaint is the internet cost $10.95 per day.

Sirens all night

The hotel is across the street from the Northwestern Medical Center & there were ambulances coming in all night long. I am a sound sleeper so it didn't bother me too much, but I did wake up earlier than I planned.

A Nice Surprise!

Our first time staying at the Wyndham Chicago and using hotels.com, too. The room we were in was much nicer that rooms we have paid over $200.00 to stay in. We felt very safe walking around in the neighborhood late at night. Things exceeded our expectations. We will definately return!