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Windward Passage Hotel, St Thomas,

Windward Passage Hotel

Star rating: 3.5 of 5
Veterans Drive Charlotte Amali
Po Box 640
St Thomas, 00804, VI
866-539-0036
Average Rating
3.5
Recommend
67%
6 Guest Reviews

from $140.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Windward Passage Hotel:

  • 67% Recommend
  • 3.5 Average Rating
  • 6 Guest Reviews
Hotel Service
3.5
Hotel Condition
3.3
Room Comfort
3.7
Room Cleanliness
3.7

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All Trip Types
(6 ratings)
Average Rating 3.5 of 5
Business
(3 ratings)
Average Rating 4.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 4.0 of 5
With Friends
(1 ratings)
Average Rating 2.0 of 5
All Others
(1 ratings)
Average Rating 3.0 of 5

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Trip Type: Business Review 1 of 7
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great location, service and cleanliness needs some improvement

Overall, the Windward Passage is an OK hotel. The location is great, as I was traveling on business and it afforded me a good place to be for what I needed. The front staff seemed friendly enough, but the service isn't much compared with stateside hotel service. Perhaps it is a cultural thing I'm used to in the US. The dining room for breakfast is OK. The food was fine, but service was just average. The staff isn't overly friendly and at times seemed like they weren't interested in being there. The amenities are OK, but the workout room is ridiculous...cheap equipment and I'm sure it isn't used much, as I would suspect many don't workout on vacations. It's a great place to run along the harbor though, if you're a runner or walker. The rooms were clean, but the carpets are dark and you just never can trust that they are very clean. I would rather see tile in there, but I know that's an expensive change for them. Overall, I'd say this hotel is average, but the location is good for business travelers and proximity good to Frenchtown and downtown. Surrounding neighborhood is a bit gritty.

 
Trip Type: Business Review 2 of 7
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 3 of 7
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (0)
No (1)
Need improvement

Hotel could use a once over.

 
Trip Type: Family Review 4 of 7
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Not bad

Move this hotel up the hill and it would be great. It was a decent place and close enough to walk to shops and restaurants, but a little scary at night. I would stay there again.

 
Trip Type: Business Review 5 of 7
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (2)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 7
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
needs improvement

HOTEL IS CLEAN AND COMFORTABLE. FOR THE PRICE PAID THERE SHOULD BE MORE AMENITIES AVAILABLE.

 

Not Recommended

Trip Type: Business Review 7 of 7
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (3)
No (0)
is not what you are looking for there

Beach is far away, heavy 24 h traffic is just outside, parking is raff, free punch is diluted, but you can walk to downtown. After waitin for nearly an hour in restorant were told that our cook is good but he is the only one we have.

 
 
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