Wilshire Plaza Hotel Los Angeles

needs improvement

needs improvement especially needs free parking

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do not stay at plaza hotel in los angeles

The hotel is not maintained at all. The A/C does not work, didnt get a new room until 8 pm even then A/C barely worked. The paints are cracking and falling apart. The furniture and carpets are worned down. This hotel barely meets the standards of a low end motel, truly does not meet the ratings on hotels dot com. Would I stay here at the price I paid, never. I've had better rooms and service at a motel6 than the plaza hotel on wilshire blvd. Dont waste your time and just skip this place.

Disappointment

There's just nothing to compliment about this facility. Poor Management = Poor Hotel facility, including poor customer service. The room was more like a run down motel. The carpet in the room was so distguishing that I could not bare to take off my shoes. Bottom line you really can call Wilshire Plaza Hotel "A hotel"; it more like a 1/2 star motel. Worst Motel 6

Poor

The hotel needs to clean the elevator's interior wall and doors (unbelievably super dirty). The receptionest's attitude for late check-in guests after midnight should be changed. So rude!!!!!! My first room was full of ants everywhere. The second room was fine. The receptionist put me in the worst room. Parking fee $20.00/day($80.00 for 4 nights) was too much. I would rather go to five star hotel if I have to pay $20.00 eveyday. No restaurant...? Gym was very funny small.

Not the worst out there...

I spent the weekend at this hotel, and overall it really wasnt that bad. The hotel was a little dated, but very clean. the rooms were nothing special, but considering I was in town to see the town, not to spend it in my room, it worked just fine. the only problem we really had the whole weekend was with our key cards- out of the 3 we were given at first, only 1 opened the door. We got 3 new cards from teh front desk, and they were difficult at best. I do admit, i wish the rooms had come with a fridge, but other than that, no complaints. The valet parking was actually relativly cheap for a hotel in LA, only about $20 a night. The location wasnt bad, right accross the street from the metro, but not somewhere i'd decide to walk around. If you have the use of a car its located nicely between downtown, beverly hills and hollywood.

You get what you pay for

The hotel was in a good location since it is on Wilshire. The bathtub was clogged the whole stay, the maid was horribly rude, the bed gave me back pains for days and it just looks plain run down.

Needs Improvement

When you first arrive you think this is going to be great - Great lobby area, friendly staff - and then you get to your room where the carpet is stained and dirty, the beds are circa 1970 (as is the decor of the room) and uncomfortable, and the bathroom is....beyond description. Let's just say the bathrooms need serious renovations. Please note, parking is valet only and is $20 night...not terribly unreasonable considering every location in California seems to charge a fee for parking and during my recent trips I've paid as much as $30/night. In short, if you need a place to crash, this hotel will work. It is safe and in a reasonable neighborhood but if you have a thing for cleanliness, this is not your place.

Great Value

I was happily surprised with the hotel in general and my room in particular.This is an excelelent value for a 3 star hotel.

nice

The hotel itself was very nice. The room was clean and the front desk had good service. The location was not that great because nothing was within walking distance. However it is right across the street from a metro station and a bus station, and the hotel staff was helpful in providing information about using these.

Friendly Staff... Room Needs Improvement

The staff were nice & friendly and so were the valet.... The lobby was just as nice as shown in the pictures.... But the room wasn't... There were a few stains on the carpet floor & the a/c made a rumbling noise every now and then & you could hear the cars and trucks driving by on the street all through the night... I would say that the hotel room was not any better than a Motel 6 room.... I most likely will not be staying here again... But the location was great... and there is a $20 per night valet fee.

Clean, Comfy, Convenient

Overall the Hotel is very nice. Based on some reviews I read I was a little weary. However, after staying there I'm not sure where the complaints arise from. The hotel is very nice, very well kept, and just a short drive to any touristy areas you may want to go to. The area was very safe and I never thought twice about walking around late at night. Someone in a previous review complained the pool was indoor, however this is false, the pool is outdoor, located on the second floor. My only complaint would be the surprise valet only parking. It was a bit steep at $20/night and was a shock to see at first given it is not mentioned anywhere on the website. However, the valet guys were very nice, quick, and polite. All things considered, even with the extra $20/night, this hotel was worth every penny and I would highly recommend it. (I fell I should put a bit of a disclaimer though, if you're used to 5-star treatment and whatnot, then this isn't the hotel for you... If you're looking for a comfortable, convenient, clean place to stay then this is definitely recommended.)

Wonderful Place

We had a wonderful stay. Enjoyed every minute of it. The staff was extremely helpful and if we had a problem, they were quick to correct it. I would definately reccomen this place to anyone. Very friendly people. A+++