Westshore Hotel & Conference Center

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Good Room for the Price

The Westshore Hotel met all my expectations. It was a good price, nice size rooms, and clean.

Good room for the money

The hotel was pretty outdated - no frills or thrills, but it was what I expected for the cost.

satisfactory, needs maintenance.

the west elevator did not work for the entire stay. I have stayed there before and will again. The location is excellent and the Green Iguana lounge in the lobby is a very nice place to hang out.

Not as advertised

SEVERAL things that were listed on their website and in the rooms were not available. (breakfast restaurant on site, gift shops, vending,) But you get what you pay for and that is what we got. (staff also not very accomidating.

Needs Improvement

The Hotel lobby is nice as well as the bars, however hotel hallways can use some upgrading as well as gym.

Needs Improvement

Rooms are just not comfortable enough...needs renovation. Was transferred into a room where sugar ants embarked the night stand. Staff was friendly though

Quick

The Hotel is ok for the price , just noisy inside the hotel because of some machine working on there and the hallway had a nasty smell. Over all its a good place to stay because theres bar that you can go to for fun!!

awesome

excellent service and the food in the hotels resturant was great!!!

NEEDS IMPROVEMENT

WHEN MY HUSBAND AND I ARRIVED AT THE HOTEL, WE VERY IMPRESSED WITH THE LOBBY ATMOSPHERE-THEY HAD 2 NICE RESTAURANT/LOUNGES AND THEY WERE REMODELED-VERY NICE! WHEN WE GOT TO THE ROOM WE REALIZED THAT WE DIDN'T HAVE A REFRIDGERATOR/MICROWAVE LIKE ONLINE SAID WE CALLED FRONT DESK TO TELL THEM AND THEY SAID THERE WOULD BE A 10.00 CHARGE PER NIGHT TO HAVE A ROOM WITH THOSE ACCOMODATIONS-WE WENT AHEAD AND PAID AND MOVED TO OUR ROOM. THAT NIGHT, IT WAS SOOO HOT THAT WE PUT THE ROOM ON 60 DEGREES-IT APPEARS THAT THE AIR CONDITIONER WASN'T DOING THAT GREAT OF A JOB-WE HAD SWEAT THE WHOLE NIGHT. WE WENT TO THE POOL IN THE A.M (WHICH WAS NICE) AND TO THE FITNESS ROOM (WHICH ONLY HAD 3 PEICES OF EQUIPTMENT) AND WHEN WE CAME BACK TO THE ROOM-IT WAS STILL HOT ON 60 SO WE COMPLAINED AND GOT TOLD THAT THEY COULDN'T MOVE US UNTIL MAINTENANCE CHECKED OUT THE TOILET (THAT WASN'T FLUSHING PROPERLY) AND THE AIR BECAUSE THE MANAGER COULDN'T RESELL THE ROOM AFTER HOUSEKEEPING LEAVES..WELL, MAINTENANCE CAME UP AND TOLD US THAT EVERYTHING IS WORKING IT'S JUST AN OLDER HOTEL AND SO THEY NEVER EVEN TRIED TO ACCOMODATE US BEING UNHAPPY AND HOT WITH A TOILET THAT BARELY FLUSHED. THEY WERE MORE CONCERNED ABOUT BRINGING IN MORE BUSINESS BY "NOT BEING ABLE TO RESELL OUR ROOM" INSTEAD OF PLEASING THIER GUESTS THAT HAD ALREADY PAID AND PERHAPS CHANCING US RETURNING BECAUSE THEY WENT THE EXTRA MILE TO SHOW US THEY CARE-SO WE STAYED ANOTHER NIGHT IN THE HOT ROOM AND THEY DIDN'T PAY ANY CONCERN TO OUR DIS-SATISFACTION. WE'LL NEVER RETURN.

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Needs Improvement

-There were alot of kids running around and we could hear them all night. -The hotel was very old and the outside would fool you because the inside is nothing great. -Pay the extra money and stay at another hotel where there is better service and a better quality of the room -The water wouldn't drain in the bathtub and I had to wait an hour after my husband got out to take my shower. -The front desk staff seemed as if she had attitude an didn't want to help us. -The great quality is that the check-out time is at 12pm. So you can sleep in a little. ** I wouldn't recommend this hotel it needs some maintaince and renovations done to it then it would be great.