Park City Resort & Spa by Westgate Resorts

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Nice Facility

This is a very nice hotel with a nice facility and great location. Our room was very small, with barely enough room to walk around the bed. There were 3 of us with a kingsize bed, sleeper sofa, and full kitchen. Normally this would be more then adequate, however, with the sleeper sofa open, you could not use the kitchen as none of the cabinets would open, neither would the refrigerator, and you could not easily walk past the extended sleeper sofa to exit the room. It was fine for one night, but I would not want to spend an extended amount of time there. In walking through the facility, I can see that they must have larger rooms as well, I just wish I had known how big this room was before arriving. One more point, if you are staying in the summer, the hotel is arranged in a sort of courtyard around the swimming pool and the noise from the pool is very loud (beginning with screaming children as early as 8am) so don't plan on sleeping in.

Great room for the money

All in all, great room for the money, but not happy with check in. After a 3 hour delayed flight, didn't check in until 11:30pm for a nonsmoking two bedroom . The suite had an overpowering cigarette smell the instant we walked in giving us headaches and nausea. After being on hold for 20 minutes, then going to the front desk, then checking out another suite (thankfully before lugging all our luggage and food) since the second bedroom wasn't available, then back to our initial room to check on my mom and two children, then back to the front desk, then to another floor to check out another room - again not available - apparently the front desk computer was not working, we were told they didn't have anything. It is now 2:00am and we are exhausted - I said just give us two separate rooms and we'll figure out in the morning. The following morning they said housekeeping will clean the suite - not acceptable - the smoke was in everything - walls, furniture, carpet. So they said we'll have to remain separate. Again, not acceptable, I booked this hotel for the 2 bedroom suite for a vacation w/my mom and kids. After another 2 hours in the morning and speaking with the manager, they finally found us a 2 bedroom suite. Not sure why we had to go through all the commotion and hassle and ruined our first day - we were all still very tired from the night before and spending the whole morning of finding another room.

Very good hotel

The rate was fair and the room was great. There was parking in a gated garage which you needed a room keycard to enter. You needed your key again to get into your building and then naturally at the door of the room, so it was very secure. The parking was a little tight once we got in, so sometimes I had a bit of a walk from the car. The negatives were simply check out and room service. Checkout is at ten. We were leaving on a Sunday (not at all a peak day for check-ins, especially not at a ski resort in the middle of summer) and so we asked for a late check-out. They begrudgingly granted us our request benevolently giving us until 10h30. That is an EARLY check-out anywhere else. That didn't stop the maid from coming in while I was in the shower to see if we were still there. The naked man should've given her a clue. When you leave they ask you to take the garbage out yourself and wash all the dishes. I would've thought the shower jumping maid could've handled that. I'm not sure what she even wanted to do since many of the cleaning responsibilities were supposedly on us. Room service is really expensive even for room service. Plus there's a $20 minimum with a cup of fruit costing $19, so essentially you have to spend $40 just to get anything. Oh, and it closes at like 8 or 9, there's no food later in the day. Other than the creepy security guard looking in our windows (a lovely anniversary treat) the hotel was truly comfortable. Regardless of all the stupid quirks of this hotel I would probably go back. I can't say enough about the quality of the room, the kitchen, the bathroom, the shower, the jacuzzi in the bedroom, and the security guard and maid that like to get an eye full. Good value, for us and for them.

"Mom, this is PARADISE!"

My 10yr old daughter would have loved to spend our whole 2 week vacation in this one hotel. The Westgate is typically a time share property but we booked a normal room through Hotels.com. The room was incredible!!! It was extremely nice, well decorated, very new looking, very clean and well taken care of. The appliances, the furniture, everything was very nice. We luv'd the room, the HUGE pool (1/2 indoor 1/2 outdoor), 2 hot tubs, game room, shops and eateries on site, basketball courts, tennis court, activities all the time for kids and adults, ping pong tables and the free shuttle that ran us wherever we wanted to go in Park City. This is an absolute MUST go back! Definitely worth it!!!

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great value in an upscale condo

We were very pleased with the overall quality of the hotel. The amenities were nice, and the room was first rate.

Awesome

Great value for the money. Lots of amenities. Great place to take the kids.

Wonderful Hotel

I was absolutely amazed and impressed with Westgate. If I were to change anything at all, it would only be to have a later check out time.

Better than the Pictures

We have nothing negative to say about Westgate. Our room looked brand new. The kitchen had full-size stainless appliances, granite countertops and was completely stocked with dishes and utensils. Other amenities included a fireplace, jacuzzi tub, flat screen TVs in the livingroom and bedroom and a washer/dryer. Our skis were delivered to and picked up from the gondola area each day. Service was exceptional in every area. We will choose this hotel when we go to Park City again.

Make an Appointment with Your Chiropractor First...

First time I've been compelled to write a review. The Westgate is new/clean, has friendly service, and skiers (like me) will like the convenience of being at the base of the Canyons ski area and being able to walk to the gondola (not a true ski in/out, however, as they claim: about a 200 meter trek on the concrete path to the gondola, which they try to make easier by providing a ski valet service to carry your skis/snowboards). However, our studio room bordered on the absurd. There was no coffee table, chairs, coat rack/pegs for your wet ski parka, humidifier, ironing board/iron, etc., etc., and the mattress was the hardest and most uncomfortable I have ever experienced in a hotel room. After 3 nights of almost getting to sleep, I finally went out to the sofa to give my ribs and back a rest. It's possible that another room may not be as lacking/uncomfortable as the one I had, but I'm not going to chance finding out. The other thing people should know is that while the Canyons is an excellent ski area (for intermediate and advanced only - almost no green runs), there is not much of a village there. It definitely feels only half-constructed. Park City's Main Street is only 5-10 min away though, but that's where you'll likely head each night. Big difference.

Great Ski Hotel/Resort

Stayed here with my two teenage boys. Had a wonderful time. It was great valeting our skis. They brought them out to the slopes in the morning and we dropped them off at the base when we were done for the day, My boys loved the indoor/outdoor pool, fitness and game rooms. Variety of restaurants and mini food mart. The property was pretty much self contained. Looking forward to returning again.