Waterfront Hotel, a Joie de Vivre Boutique Hotel

Great service and beautiful location

Wonderfully set down by the water front, the Waterfront staff was very considerate and professional. They quickly changed our room to one larger with a balcony when we weren't happy with the size. The location was great and having a bar/restaurant attached was also very convenient. We will definitely stay here again next time we're in Oakland.

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Great location, but a few hassles

Great location in oakland close to ferry to S.F. Room had Nice view. Had a few hassles though, Toilet did not function properly very slow to flush, Maintenance was sent toilet was a little better but still not right, t.v. remote did not work, requested new batteries still did not work. Came back to our room on the second day to find our key did not work. Went to the front desk to find out that they locked us out because there was a problem with our credit card for incidentals. Room was prepaid but parking was charged nightly. instead of leaving us a message in our room or calling cell phone they locked us out until we came a gave them a new credit card. they had are car keys and our car in valet where did they think we were going. Also found our car was left unlocked one of the nights it was valeted. at checkout mentioned the issues and they offered us a free breakfast in the restaraunt up to 50 dollars, which we ate. I felt they should have done more or at least comp parking instead of breakfast. Overall room was clean, location good, but for the price we paid expected no trouble. probably will not go back

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Not a great room for the money

Smallish room was supposed to be a water view. Well you could see the water if you looked way to the left, but you are over a grass area. I paid too much for the room I'm sure. NO VENDING MACHINE on property. I wanted a snack and they said they would bring it to me, but they were out of any snacks except soda. Staff were very nice. Not a great neighborhod to walk around in. I don't think this is a bad hotel, but if you have another choice I would use that one. I will not stay at this hotel again.

Very comfortable

Right in the midst of all the activities and restaurants Jack London Square has to offer as well as next to a convenient ferry ride across the bay to San Francisco

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Outstanding for the price

My husband 7 I booked online and we told we would have the city view room. We were happily surprised when we saw our room. The window faced the Jack Londen courtyard with views of the water and boats. Room was large, well-lit, quiet and wonderful

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