Trump International Hotel & Tower New York

Great room and location for the money

The hotel is great. The Park view Executive Suites are spectacular! My only problem is they didn't give me the room I ordered when I checked in. The first time it was quickly corrected, but the second time it took over 2 hours of waiting around to correct the problem.

Outstanding Hotel

I enjoy every moment at this hotel. I was here for my buddies birthday and they made it special. Sent him a card and brought a birthday cake for him. They also changed my reservations at The View for me when I was running late. The always made sure that the room was clean to standards. I enjoyed my stay and I hope you do too. Probably will stay there again next year.

Excellent Hotel

The service of this hotel is wonderful. Everything you asked for are prompt attended, you never have to ask twice. I travelled with my young daughter and the service of the hotel as the neighborhood was fantastic. The Whole Food supermarket is near the hotel which became our stay so easy to pick up food to our baby. The room was so clean and the bed/crib very confortable.

Lives up to the name!

What a great stay! Our rooms were ready on arrival (about 11AM)with a beverage quickly delivered. The kitchen was great for storing/serving snacks and breakfasts purchased at the Whole Foods accross the street. Staff were exceptionally nice anbd went out of their way to ask us how we were enjoying our stay. Dinner at Jean Georges was FABULOUS!

Guest did not leave a comment.

Guest did not leave a comment.

Spectacular view

I mentioned to the desk clerk that the sofa bed in the suite was rather lumpy. That night there was a pad on the bed! When we asked that someone come unlock the lower window so that we could have a little fresh sir, the maintenance man was there immediately. Quite a lovely place to stay. Corner room was great

Desperately needs an update

We're a family of four and we stayed in a cityview suite for three nights. I did exhaustive research before selecting the Trump, looking for a relative "bargain" at a highly rated hotel. Unfortunately, we were generally disappointed. We did not get the cityview suite that is pictured on the website. That room may exist but our suite was basically two equal-sized rooms jammed together with a small kitchen and bathroom and a rather disappointing view. The decore is very outdated and there are spots and stains on the carpeting, furniture and curtains. The bedroom TV is an old box model. The service was erratic - exceptional at times and then non-existent (I won't bore you with the details). The lobby is horribly small, making conversations and efficient entries and exits nearly impossible. The saving grace for this hotel is its location. Otherwise, don't waste your money - the value isn't there. Spend a few bucks more and get a suite at a five-star or drop down to a four-star. That's what I'm going to do next time.

Loved everything

I have visited NYC many times over the years and have stayed in a variety of places from the apartments of family members to 4-star hotels. Without question, my new hotel of choice is Trump Tower. Although the rooms are expensive, you definitely get what you pay for. The thing that struck us immediately was the incredible customer service. Everyone we encountered was extremely nice, helpful, courteous, and down-to-earth. We had feared that they might look down their noses at people who had booked a room through a discount website, but they absolutely did not. From the minute we walked in (3 hours before check-in) to the minute we walked out (4 hours after check-out), we were treated wonderfully and made to feel like valued guests. Although we were early, they were able to get us into our room with only a 10 minute wait. And, then, after we checked out, they graciously held our bags and allowed us to continue using their facilities, including the business center and spa for free until we had to leave for the airport. In addition to the customer service, there were other wonderful features about the hotel. First, the rooms are bigger than the actual residences of many people in Manhattan and the kitchenette met our needs perfectly. Second, the location is fantasic. You are literally on top of a subway stop and immediately beside Central Park. Although there were certainly many tourists in the area, there were also plenty of locals and business travellers. As a result, things seemed calmer and more organized in the area in general and there were far fewer people trying to sell tourist-trap activities. Finally, the restaurant in the hotel is fantastic.

Outstanding Hotel

The hotel's quality of service, room amenities and location were all outstanding. We traveled with 2 children, ages 9 and 7, and the hotel's excellent service made our stay quite pleasant for the whole family. Our suite was spacious and the huge kitchen was clean and well-equipped with all the basic necessities that is so essential when one travels with children. The hotel, being steps away from Central Park and Columbus Circle, is probably one of the best locations around town that can offer the beauty of both the city and nature at your doorstep. We highly recommend this hotel and would definitely stay there again on a return visit to New York.

Guest did not leave a comment.

An amazing hotel!

We had a wedding reception to attend at Tavern on the Green, which is only a few blocks from the Trump Intl. Hotel. Consequently, we couldn't have found a hotel that was more conveniently located. It's right across the street from the southwest corner of Central Park, which was another plus! The hotel's location, as well as the superb quality of the hotel itself, make it a perfect stay!

Central Park Review

WOW-What a beautiful location right across from Central Park in NY. This was my first time in NY and I really felt taken care of. Exquisite hotel!

Guest did not leave a comment.